Product Manager supporting the development and delivery of RegTech solutions for compliance in financial services. Collaborating with regulatory experts and engineering teams to align product requirements with evolving regulations.
About the role
- Senior Product Manager responsible for service and spare parts strategy at Watts. Collaborating with cross-functional teams to enhance customer experience and financial performance.
Responsibilities
- Accountable for service and spare parts financial performance, including revenue growth, margin expansion, pricing effectiveness, inventory efficiency, and working capital impacts.
- Own and govern the multi‑year service and spare parts portfolio strategy and roadmap for Watts Applied Solutions, aligned with enterprise growth, digital transformation, and customer experience objectives.
- Serve as the enterprise subject matter expert and decision authority for service and spare parts offerings, including prioritization, investment tradeoffs, lifecycle decisions, and portfolio rationalization.
- Lead major business reviews and planning processes, including Strategy Plan, Annual Operating Plan (AOP), and periodic forecasts, with ownership of financial assumptions, growth commitments, and performance tracking.
- Own the development and execution of a comprehensive pricing strategy, including value‑based pricing, discount governance, and margin protection.
- Define and continuously refine the platform service strategy, translating strategic objectives into executable roadmaps and measurable outcomes.
- Lead cross‑functional teams to deliver commercial programs, new service offerings, and lifecycle initiatives that drive growth and customer value.
- Partner with Sales and Marketing to define and execute go‑to‑market strategies, channel enablement models, and sales effectiveness initiatives for the aftermarket.
- Collaborate with SIOP, Operations, and Supply Chain to establish and improve forecasting methodologies, on‑time delivery, service levels, inventory turns, and sourcing strategies.
- Own the end‑to‑end service customer experience, including physical, digital, and post‑sale touchpoints.
- Partner with Digital and IT teams to identify and implement digital service capabilities that enhance scalability, insight, and customer engagement.
- Develop customer roadmaps and experience strategies that improve ease of doing business, transparency, and long‑term loyalty.
- Lead through influence in a matrixed organization, aligning senior stakeholders and teams around shared priorities and outcomes.
- Act as a mentor and thought leader for product, service, and commercial teams, contributing to the development of best practices and talent capabilities.
- Champion continuous improvement methodologies and model Watts values in all interactions.
- Lead enterprise‑priority initiatives and special projects as assigned by executive leadership.
Requirements
- Bachelor’s Degree in Engineering, Supply Chain, Business, or related field.
- MBA is a plus.
- 5+ years in product management, commercial leadership, aftermarket operations, field service, business analytics, or supply chain.
- Proven experience ownings or materially influencing financial performance (revenue, margin, pricing, or profitability).
- Strong strategic, analytical, and executive-level communication skills.
- Demonstrated ability to lead in a matrixed, global organization without direct authority.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
- Willingness to travel as required.
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
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