Leiter:in Sales Zone leading the team at PostFinance in Biel/Bienne. Ensuring professional customer reception and targeted sales activities in the Sales Zone.
Responsibilities
You lead your team with passion and both support and challenge your employees
You actively work alongside your team in the Sales Zone and sell our products and services in a needs-oriented manner
You conduct outbound calls and identify potential opportunities during initial customer contact, which you forward to client advisors
You ensure the Sales Zone is focused on sales activities, including outbound initiatives, and redirect simple service inquiries to digital channels
You implement the company's strategy and the resulting objectives and measures at the appropriate level
Requirements
Completed commercial (business) apprenticeship or equivalent vocational training
Experience selling financial services and strong knowledge of payments, savings, investments and pension/retirement products
Experience in a leadership role with customer contact
Service-oriented personality and professional demeanor — even in challenging situations
Excellent command of German; knowledge of French and additional languages is an advantage
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