Software Engineer looking to make a real impact by building technology for healthcare. Join Lyrebird to empower clinicians using AI to improve healthcare accessibility and quality.
About the role
- Software Engineer building and maintaining internal tools for Posh's community-driven platform. Collaborating on backend integrations and system designs in a hybrid working environment.
Responsibilities
- Own the development and maintenance of internal dashboards and admin tooling (e.g., Retool) to improve operational efficiency across teams.
- Build and manage third-party integrations (e.g., Intercom) to ensure accurate, real-time user metadata across Support and CS platforms.
- Design and maintain systems for GMV reporting, payment reconciliation, and financial data accuracy.
- Develop and iterate on dispute management tools to empower the Support team.
- Triage and resolve on-call bugs and technical issues escalated by Success Managers, such as financial reporting discrepancies.
- Support CRM migrations and integrations across platforms such as HubSpot and Planhat.
- Translate internal stakeholder requests into scalable technical solutions that drive measurable operational improvements.
Requirements
- Familiarity with backend technologies (e.g., Node.js) and database systems.
- Understanding of RESTful APIs and experience working with them.
- Ability to write clean, efficient, and well-documented code.
- Strong problem-solving skills and attention to detail.
- Good communication skills and ability to work effectively in a team environment.
- Passion for creating products that connect people in the real world.
- 2+ years of experience with TypeScript and React.
- A generalist, not a specialist: this role is an internal ops swiss army knife that will touch many different systems and problem spaces.
- Has built an application end-to-end (frontend, backend, deployment); we need someone comfortable owning full projects across the stack, because the work will be diverse.
- Someone who thrives on internal tooling and operations work, not just user-facing feature development.
Benefits
- Health,Dental and Vision Insurance
- Equinox Membership
- Unlimited PTO
- Team Events, Dinners, & Offsites, Free Event Tickets to Dope Shows
- New MacBook
- Daily Uber Eats Credit
- Relocation bonuses are available for some out-of-state candidates.
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