Onsite Senior Business Systems Analyst

Posted 3 hours ago

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About the role

  • Senior Business Systems Analyst analyzing business requirements and directing improvement projects within PNC's Retail Technology organization. Focused on enhancing business processes and customer solutions.

Responsibilities

  • Participates in analyzing business requirements and production specifications for changes made to technology applications.
  • Formulates and defines the system scope and objectives, based on user needs and business processes.
  • Directs business process improvement projects for internal business groups, aiming to improve business results.
  • Identifies and documents all system constraints, implications and consequences of various proposed system changes.
  • Provides recommendations for addressing and resolving business issues, for a specific business group. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

  • 2+ years of relevant professional experience
  • university / college degree, with 2+ years of relevant professional experience
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Application Development
  • Business Management
  • Customer Solutions
  • Design
  • Group Problem Solving
  • Process Improvements
  • Release Management
  • Software Solutions
  • User Experience (UX) Design
  • Business Assessment
  • Business Process Modeling
  • IT Environment
  • IT Project Management
  • Requirements Analysis
  • Technical Writing/Documentation
  • Workflow Analysis

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Senior Business Systems Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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