Technical Consultant responsible for gathering business needs and documenting solutions at Fiserv, a global Fintech leader. Supporting projects within FirstVision Issuing solution with a focus on client requirements.
About the role
- Loan Support Consultant - Specialist at PNC handling backend operations and client interactions in loan servicing. Requires experience in loan documentation and management with a flexible schedule.
Responsibilities
- responsible for back end operations loan work, they will have a portfolio which they will service
- this role will be client facing, as the Loan Support Consultant - Specialist will be communicating with clients via email, phone, etc.
- will be responsible for speaking to clients about borrowing, paydowns, and interest payments--in unique ways
- this is a multi-faceted role: Loan Support Consultant - Specialist will need to do reports, while working the portfolio, lots of multi-tasking, they must be able to handle stress and pressure
- schedule flexibility is necessary to be successful (might need to work different hours based on their client’s needs)
- must be Pro-Active
- directly interacts with high revenue/high profile corporate and/or commercial real estate clients
- reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements
Requirements
- 2+ years of relevant professional experience
- experience with Syndications Background or Business Loan Servicing experience (working with loan closing documents)
- prior experience as a Loan Closer or Booker
- knowledge of builds or documentation language is preferred
- university / college degree, or a comparable combination of education, job specific certification(s), and experience (including military service) will be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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