Client Services Administration role at Plante Moran, serving clients in Wealth Management Operations. Responsibilities include paperwork preparation, communication with custodians, and ensuring compliance.
Responsibilities
Client Services Administration
Deliver superior client service
Serve as a liaison between internal staff, custodian, and others as needed
Preparation of new account paperwork
Preparation of paperwork for account changes
Preparation of account transfer paperwork and verification of asset transfer eligibility
Ensure timely completion of account transfers
Monitor and follow up on alerts
Identify and communicate client service opportunities
Assist with money movement activities
Adhere to PMFA policies and procedures
Develop, document, and/or maintain process policies and procedures
Requirements
2+ years administrative or investment industry experience required
High School diploma or GED equivalent required
Client service orientation combined with creative problem-solving skills
Strong written and oral communication skills
Ability to work effectively as part of a team, yet function well with independent responsibilities
Ability to thrive in a fast-paced environment with strict deadlines
Benefits
Health, dental, and vision insurance
Disability and life insurance
Flexible Time Off
401(k) plan
Business-related travel expense reimbursement
Lodging and meal reimbursement for business-related use
Pension plan for eligible administrative and paraprofessional staff
Discretionary bonus plan for eligible staff
Job title
Wealth Management Operations – Client Services Support
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