Product Manager overseeing digital property - purchase journey and embedded mortgage financing at fintech startup. Requires extensive experience in proptech, fintech, and digital marketplaces in regulated environments.
About the role
- Principal Product Manager responsible for Agentic AI experiences at Pipedrive. Collaborating with various teams to ensure safe and scalable AI capabilities.
Responsibilities
- Define and own the vision and roadmap for customer experience across Pipedrive CRM, aligned with company strategy, customer needs and market developments
- Identify and prioritise high-value use cases where autonomous and semi-autonomous agents improve sales productivity and workflow efficiency
- Own the product strategy and requirements for Pipedrive’s Agentic AI experience, enabling the development, deployment and operation of agentic AI capabilities
- Define how agents interact with users, CRM data and workflows, including boundaries, controls, escalation paths and human-in-the-loop mechanisms
- Ensure agentic behaviour is understandable, predictable and trustworthy through strong guardrails, safety mechanisms and observability
- Contribute and partner on core platform capabilities, including agent orchestration and lifecycle management, planning, reasoning and tool use frameworks, and memory, context and state management
- Establish clear product interfaces, APIs and platform contracts to enable internal teams and ecosystem partners to build on the AI platform
- Translate business, customer and technical needs into clear product requirements and prioritised roadmaps, making principled trade-offs across experience, performance, cost, latency, reliability and safety
- Define success metrics for agentic AI capabilities and the AI platform, and continuously evaluate impact using customer feedback, internal insights and usage data
- Partner closely with engineering and AI/ML teams to shape technical direction, enable product teams across Pipedrive to adopt the AI platform effectively, and collaborate with legal, security, privacy and compliance to ensure responsible and compliant AI solutions
Requirements
- 5+ years or more years of product management experience, with senior individual contributor or principal level scope
- Proven experience owning complex product capabilities and shared platforms
- Strong understanding of LLM, agentic systems and modern AI architectures
- Experience working closely with AI and machine learning engineers on production systems
- Comfort defining APIs, SDKs and platform level product surfaces
- Ability to operate with high autonomy and influence across teams without direct authority
- Excellent product judgement in ambiguous and fast moving environments
- Proven ability to drive product value and deliver strong customer experiences within tech companies, while bringing learnings to uplift and mentor others across the team
- Clear and concise written and verbal communication skills
- Nice to have:
- Background in B2B SaaS, ideally within CRM or workflow driven products
- Experience shipping customer-facing AI powered features at scale
- Experience building or evolving internal AI or developer platforms
- Familiarity with privacy, security and data protection considerations in AI systems
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Product Manager leading the strategy and execution of financial infrastructure at Soar. Overseeing compliance, payments, and regulatory aspects in the Saudi market.
Senior Product Manager managing enterprise systems and integrations at a fintech startup focused on innovative financial solutions and user experience.
Join SILIMED, a leader in silicone implants, as an Analista de Sistemas to drive product and project alignment while enhancing customer experiences.
Product Owner managing the product backlog and collaborating with stakeholders for financial protection and retirement services at Guardian. Focused on Agile practices and product development.
Product Owner at FanDuel leading requirements gathering and collaborating with cross - skilled development teams. Engaging with stakeholders to ensure timely software delivery and product success.
Product Manager overseeing operating room solutions for the healthcare sector in Europe. Focused on optimizing product profitability and strategic collaborations across teams in the organization.
Senior Manager leading Workday and HR tools development for global processes at Ponsse. Overseeing team collaboration and managing projects to enhance employee experience.
Client Enablement Product Management role at Charles River Development. Driving adoption of investment management solutions while collaborating with front office professionals.
Principal Product Manager at Adobe responsible for evolving support services across customer segments. Collaborating with cross - functional teams to define offerings and maximize customer success.