Field Service Technician troubleshooting and repairing lift trucks for Crown Equipment Corporation. Involves planned maintenance, diagnosing issues, and administrative tasks.
About the role
- Field Technician performing testing and maintenance on electrical power systems for Shermco Canada. Ensuring safe, reliable, and efficient operation through hands-on expertise in various environments.
Responsibilities
- Perform instrument transformer and power transformer testing, including Doble testing, TTR, insulation resistance, and diagnostics.
- Test and troubleshoot electro-mechanical and solid-state protective relays, calibrate relays, and verify power metering accuracy.
- Conduct switchgear, circuit breaker, and cable testing, including Tan Delta, Power Factor, VLF, and DC Hipot.
- Diagnose and repair issues with automatic transfer switches (ATS) and support system start-up and commissioning.
- Respond to customer emergencies as part of a rotating on-call schedule.
- Document and report all test results, service work, and technical findings accurately.
- Maintain a safe work environment and follow all electrical safety standards and procedures.
- Collaborate with project teams to ensure efficient, high-quality field operations.
- Provide technical guidance and expertise to customers when required.
- Support continuous improvement of field testing processes and documentation.
Requirements
- Minimum 5+ years of experience in switchgear testing, troubleshooting, or related electrical field services.
- Associate’s degree in Electrical Power & Controls (EPC) or Electrical Engineering degree preferred.
- NETA Certification (Level I–IV) or equivalent is an asset.
- Hands-on experience with low-, medium-, and high-voltage electrical systems, including transformers, relays, and switchgear.
- Strong problem-solving skills and attention to detail.
- Ability to work safely, follow electrical safety procedures, and operate independently in field environments.
- Travel required: 40% or more, including local/regional driving and occasional overnight trips.
- Valid driver’s license and reliable transportation.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Opportunities for professional growth
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