Hybrid Observability Engineer – Active Secret Clearance

Posted 19 hours ago

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About the role

  • Observability Engineer designing and maintaining observability solutions for cloud infrastructure at PGTEK. Collaborating with teams to enhance system performance and resolve operational issues.

Responsibilities

  • design, implement, and maintain observability solutions with OpsRamp as the core platform
  • integrate OpsRamp with additional monitoring and observability tools (e.g., Prometheus, Datadog, Elastic Stack)
  • ensure data accuracy, quality, and integrity across observability systems
  • use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents
  • collaborate with development and operations teams to identify root causes and implement fixes
  • participate in incident response activities to accelerate issue resolution
  • continuously assess and optimize the performance and effectiveness of the OpsRamp platform
  • stay current on OpsRamp features, enhancements, and industry best practices
  • proactively identify improvement opportunities and implement enhancements

Requirements

  • Strong understanding of cloud platforms: AWS, Azure, and/or GCP
  • Experience with container technologies: Docker and Kubernetes
  • Proficiency in scripting languages such as Python, Go, or Bash
  • Experience with SQL and NoSQL databases
  • Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
  • OpsRamp experience strongly preferred
  • Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)
  • Strong communication and collaboration skills
  • Excellent analytical and problem-solving abilities
  • Ability to work independently and within a team environment
  • Passion for continuous learning and improvement
  • U.S. Citizen with active Secret clearance
  • Required Certification: DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP)

Benefits

  • comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
  • a vision plan
  • dental insurance with the base dental plan option paid for by PGTEK
  • Life Insurance
  • Short and Long-Term disability
  • Critical Illness insurance premiums covered
  • matching 401(k) plan
  • discount on pet insurance through ASPCA Pet Insurance
  • Employee Assistance Program available at no cost to all employees
  • generous amount of PTO and Holidays
  • Education Assistance Program available after 12 months of employment

Job title

Observability Engineer – Active Secret Clearance

Job type

Experience level

Mid levelSenior

Salary

$130,000 - $160,000 per year

Degree requirement

Professional Certificate

Location requirements

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