Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
MS
Hybrid Executive Director, Animal Health External Manufacturing Operations
Posted 9 hours ago
About the role
- Executive Director overseeing Animal Health External Manufacturing Operations. Leading a cross-functional team to ensure compliant, reliable supply in bio-pharmaceutical operations from contract manufacturing organizations.
Responsibilities
- Lead a team to manage a network of contract manufacturing organizations, ensuring achievement of KPIs around supply, compliance and cost.
- Lead the cross-functional team of Operations, Quality, Technology, Procurement, and Supply Chain to manage all aspects of supply.
- Develop and manage a forward-looking strategy for this CMO Platform.
- Develop a risk management process, continuously assess and mitigate supply and compliance risks.
- Responsible for all aspects of 3rd party risk – including EHS, bribery/corruption, labor, etc.
- Exhibit a high level of financial compliance and financial stewardship.
- Develop an industry-leading team of operations managers.
- Drive productivity and discard reduction.
- Drive improvements in service, lead time and productivity.
- Maintain GMP compliance across the network.
- Interface with CMO Business Leaders as needed to resolve issues and to create business opportunities.
Requirements
- Bachelor’s degree in Engineering (preferred) or Science.
- Advance Business degree preferred.
- Minimum 10 years in bio-pharmaceutical operations, including manufacturing, technical operations, quality.
- Experience of external manufacturing management is a distinct advantage.
- Strong business acumen – able to create win-win with 3rd parties
- Good understanding of Supply Chain principles – drive improvements in service, lead time, and productivity.
- Lean Manufacturing and scientific problem-solving skills.
- Must have strong demonstrated interpersonal, communication, negotiation, persuasion and leadership skills in dealing with a broad variety of cultures on non-routine matters in stressful situations.
- Able to handle organizational complexity and ambiguity.
- Must have exemplary people/team leadership experience, including leading and motivating teams.
- Experienced in establishing performance metrics and holding people accountable for results.
Benefits
- Flexible Work Arrangements: Hybrid
- Employee Status: Regular
- Valid Driving License: Required
- Travel Requirements: Flexible
Job title
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TS
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