Senior Support Technician resolving complex IT issues for diverse businesses. Collaborating with L1 technicians and leading technical projects for IT management services.
About the role
- Visionary leader driving IT infrastructure for PCS Retirement, a financial services organization. Overseeing architecture, data protection, and transforming innovative IT services in a hybrid environment.
Responsibilities
- Infrastructure Architecture & Strategic Design
- Hands-On Leadership & Operational Oversight
- Team Empowerment & Enterprise Collaboration
- Data Protection & Resilience Leadership
- Transformation & Innovation
Requirements
- 10+ years in enterprise infrastructure roles, with significant experience in architecture and hands-on leadership
- Experience in regulated sectors such as financial services or healthcare
- Certifications in enterprise architecture, cloud platforms, or cybersecurity are highly desirable
Benefits
- 401(k) match
- medical
- dental
- vision
- life insurance
- short and long term disability
- paid-time off
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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