Strategic Product Growth Manager at PayPal promoting solutions for key merchants while driving product strategy and profitability measures. Work with sales team and cross-functional stakeholders to enhance customer experience.
Responsibilities
Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Assesses the customer experience and customer needs in product requirements and decision making.
Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Oversees product profitability measures, including budget.
Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with product leadership as needed.
Partners with content strategists, data scientists, product designers and user experience researchers.
Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Requirements
Minimum of 12 years of relevant work experience
Bachelor's degree or equivalent experience
Previous management experience
At least 12 years of experience in the payments industry
At least 5 years experience in business to business sales and/or relationship building and business development
Experience identifying, developing, and contracting Partner relationships for Enterprise
Experience working with the processing and payout needs of Enterprise merchants and marketplaces would be a plus
Experience in payment orchestration would be appreciated
Advanced and eloquent communicator, able to speak to Product, Engineering, and Clients
Experience with B2B and Product software, including: Powerpoint, Salesforce, Jira, Sharepoint, etc.
Fluency in English required, other languages appreciated
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