Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Principal Experience Designer at Venmo shaping experiences for financial product users. Lead and mentor while driving user-centered design in a fintech environment.
Responsibilities
- Establish overall business or technical strategy for user experience initiatives.
- Negotiate with and influence decision-making reaching the senior executive level
- Identify and resolve unique situations of substantial significance in user interface or interaction design
- Allocate resources and apply creativity to enhancing user and customer experiences
- Lead the development of user experience strategies that resonate with target audiences.
- Support and mentor less-experienced roles to provide an example of innovation, excellence, and learning.
Requirements
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Thorough command of the UX lifecycle with deep, direct experience in all skill areas and tools
- Complete UX skillset, to deliver excellence across products and platforms
- Familiarity and experience with standard design and prototyping tools, such as Figma, Framer, and Miro
- High degree of craft, taste, and product intuition
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail.
- Experience in fintech or financial products is a plus.
- Must already possess valid authorization to work in the country where the position is advertised/located.
Benefits
- medical, dental, vision, life and disability insurance
- parental and family leave
- 401(k) savings plan
- paid time off
- flexible work environment
- employee shares options
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