Software Engineer developing internal tools and AI solutions for the User Ops team at Anysphere. Collaborating with operations teams to improve support efficiency using data - driven insights.
About the role
- Staff Software Engineer responsible for architecting MarTech platforms for customer engagement at PayJoy. Leading engineering initiatives and technical direction to drive customer acquisition and retention.
Responsibilities
- Architect and own PayJoy’s marketing-technology platforms, including attribution pipelines, tracking frameworks, lifecycle automation engines, personalization systems, and CRM/CDP integrations.
- Lead medium-to-large, multi-team engineering initiatives end-to-end, including problem definition, architecture design, planning, risk mitigation, execution, testing, deployment, and ongoing monitoring.
- Make high-impact technical contributions across complex distributed systems, unblocking teams and elevating system reliability, performance, and scalability.
- Define technical direction, standards, and best practices for MarTech systems, driving alignment across Engineering, Product, Marketing, and Data.
- Ensure operational excellence by establishing SLOs, improving observability, reducing incidents, managing technical debt, and maintaining high code quality.
- Represent MarTech systems in cross-functional forums, clearly communicating architectural trade-offs, risks, timelines, and business impact to senior stakeholders while influencing roadmap decisions.
Requirements
- 10+ years of software engineering experience, with ownership of MarTech platforms, distributed systems, or large-scale data pipelines.
- Strong, hands-on experience in MarTech / Growth Engineering, including attribution, event tracking, analytics, marketing automation, personalization, and CRM/CDP integrations.
- Proven experience working with Adobe Experience Platform (AEP) and Adobe Experience Cloud (identity, audience management, data activation).
- Experience with Salesforce and at least one lifecycle marketing platform (Marketo or Braze).
- Ability to design end-to-end architecture, define a technical roadmap, and turn ambiguity into clear, scalable solutions.
- Hands-on experience with cloud-native architectures, APIs, event-driven systems, and data modeling (AWS preferred).
- Strong technical leadership as an individual contributor: influence, ownership, and decision-making.
- Excellent collaboration with Marketing, Product, and Data teams.
Benefits
- Company-funded health, dental, and vision insurance for employee and immediate family
- Company-funded employee life and disability insurance
- 401k contribution
- Company holidays; 20 days of vacations; unlimited sick leave
- Commuter benefit ($270/month)
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