Research Data Analyst at West Virginia University's John Chambers College of Business and Economics. Focus on advanced data analytics and support for research and service initiatives in the region.
About the role
- Collections Data Analyst identifying key metrics and improving performance for PayJoy’s collections operations. Collaborating with data teams and automating processes in a fintech context.
Responsibilities
- Build, maintain, and optimize dashboards to monitor collections performance, operational KPIs, and portfolio trends.
- Analyze and interpret datasets related to collections processes and portfolio segmentation.
- Work collaboratively with the Data team and cross-functional stakeholders to ensure alignment on data sources, metrics, dashboards, and analytical solutions that support Collections strategy and operations.
- Integrate multiple data sources to generate comprehensive insights and conclusions.
- Identify and drive operational efficiencies based on data analysis.
- Automate and simplify collections processes to reduce manual effort and minimize human error.
- Prepare and deliver program status updates and presentations to internal stakeholders and executive leadership as needed.
- Apply a technical and analytical mindset to identify key operational drivers.
- Implement and recommend best practices in collections.
Requirements
- Bachelor's degree or equivalent experience in Actuary, Economics, Finance, Data Science, Statistics, Engineering, Mathematics, Physics.
- 2-3 years of relevant experience working in Collections, Risk or Data department dedicated to Collections in a medium financial institution or fintech
- Advanced knowledge in using tools to manage big sources of data and visualization, such as: SQL, Python, Snowflake, PowerBI and Hex knowledge.
- Exposure to collections tools
- Great top-down communication skills
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellnes perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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