Principal Product Manager for Identity leading verification and onboarding strategy for PayJoy’s global customers. Overseeing identity solutions with a focus on scalability and user experience.
Responsibilities
Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets.
Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes.
Collaborate cross-functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities.
Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion.
Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale.
Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data.
Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion.
Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission.
Requirements
7+ years of product management experience, including ownership of complex, cross-functional initiatives that span engineering, data, and operations.
Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment. Systems-level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap.
Analytical and data-driven — able to define success metrics, interpret data, and use insights to guide decisions.
Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams.
Comfortable in high-ambiguity, high-growth environments where priorities evolve rapidly and judgment matters more than playbooks.
Benefits
100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
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