Data Governance Lead managing continuous improvement processes at Mondelēz International. Driving operational excellence and coaching employees for better performance.
About the role
- Business Operations Analyst managing fraud risk and ensuring secure operations across merchant cycles at fintech startup. Collaborating with multiple teams to optimize resources and prevent fraud.
Responsibilities
- Manage partner merchant rehabilitation processes and risk decisions.
- Monitor and analyze fraud risks across onboarding, activation, appeals, and reactivation.
- Analyze documents, transactions and suspicious behavioral patterns.
- Set and track limit thresholds, eligibility rules, and device allow/block lists in partnership with Risk, Finance and Product.
- Create and fine-tune anti-fraud rules, controls and dashboards.
- Collaborate with Product, Engineering, Data and Risk teams to advance anti-fraud tools and automations.
Requirements
- Experience in Fraud Prevention, Risk Ops or Compliance (fintechs, marketplaces or regulated environments)
- Strong analytical skills and proficiency in SQL (Python is a plus)
- Experience building and improving operational processes
- Familiarity with KYB, document verification and OCR
- Analytical, detail-oriented, ethical, and able to operate autonomously in decision-making
- Prior experience working with CRMs
Benefits
- 100% company-paid health and dental insurance coverage for employees and direct dependents
- Life insurance
- Meal allowance
- R$400.00 transportation allowance
- R$180.00 home office allowance
- Subsidy for mobile phone financing
- Allowance for noise-cancelling headphones
- Allowance for home office equipment
- Annual budget for wellness benefits
- US$2,000.00 annual travel benefit
- US$2,000.00 annual professional development allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
SS
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