Cloud DevOps Specialist responsible for building scalable infrastructure solutions in AWS at SONDA. Focusing on automation, containerization, and data management in a collaborative environment.
About the role
- Develop and lead enterprise observability and reliability capabilities for Parts Town's systems using Dynatrace. Collaborate across teams to ensure comprehensive monitoring and improve performance and incident outcomes.
Responsibilities
- Own enterprise observability using Dynatrace across cloud, on-prem, ERP, WMS, eCommerce, APIs, and integrations
- Design service topology, dashboards, alerts, and health indicators that reflect business impact
- Apply SRE principles (SLIs, SLOs, error budgets where appropriate) to reduce incidents and improve resilience
- Accelerate incident detection and root-cause analysis; lead post-incident reviews focused on systemic fixes
- Identify reliability, performance, and capacity risks before they impact the business
- Define observability and SRE standards and enable teams to use them effectively
Requirements
- 7+ years in infrastructure, platform, operations, or reliability engineering
- Hands-on experience implementing and operating Dynatrace
- Strong understanding of distributed systems, cloud/hybrid environments, and integrations
- Practical experience with SRE or reliability engineering concepts
- Comfortable operating in high-impact incident and production environments
Benefits
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- Health insurance
- 401k/401k match
- Employee assistance programs
- Paid time off
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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