AI & Automation Engineer leading transformation of manual processes with AI-driven workflows. Responsible for full lifecycle of automation initiatives across various business functions.
Responsibilities
Lead discovery sessions with business stakeholders to audit manual, repetitive, or error-prone processes and build a prioritized automation roadmap.
Design and deploy AI-powered workflows using LLMs (e.g., OpenAI, Anthropic, Azure OpenAI) to automate tasks such as document processing, classification, summarization, triage, and decision support.
Build and maintain AI agents and multi-step pipelines that operate autonomously across business functions (HR, Finance, Operations, Customer Success, etc.).
Evaluate and adopt emerging AI tooling (e.g., agentic frameworks, RAG pipelines, fine-tuning approaches) where they deliver measurable ROI.
Architect and manage automated workflows using platforms such as Zapier, Make (Integromat), and Power Automate, integrating APIs, webhooks, and SaaS platforms.
Connect disparate systems (Monday.com, BambooHR, Google Workspace, Microsoft 365, CRM/ERP tools) using no-code/low-code and custom API integrations to ensure seamless, real-time data flow.
Develop Python-based automation scripts and microservices where platform-native tooling reaches its limits.
Build and maintain Power BI dashboards and automated reporting pipelines that surface actionable intelligence for both technical and non-technical stakeholders.
Instrument AI and automation workflows with monitoring, logging, and KPI tracking so business impact is continuously measured and visible.
Define standards, reusable patterns, and best practices for AI and automation development across the organization.
Ensure all solutions adhere to data governance, security, and compliance requirements.
Maintain thorough documentation of architectures, automations, data models, and AI prompts/configurations.
Serve as an internal AI/automation advocate, running enablement sessions, building internal toolkits, and upskilling non-technical teams to self-serve where appropriate.
Partner from IT, with data engineering, and business teams to deliver scalable, production-grade solutions aligned to organizational goals.
Requirements
5+ years of experience in automation engineering, AI/ML integration, systems integration, or a closely related discipline.
Demonstrated track record of replacing manual business processes with AI or automation solutions with measurable outcomes.
Strong hands-on experience with LLM APIs (OpenAI, Anthropic, Azure OpenAI, or similar) including prompt engineering, chaining, tool/function calling, and agent design.
Proficiency in Python/Javascript for scripting, API consumption, data manipulation, and lightweight service development.
Experience building multi-step, production workflows in Zapier, Make, or Power Automate, including error handling, branching logic, and webhooks.
Solid Power BI skills: DAX, Power Query (M), data modeling, and report distribution.
Strong working knowledge of REST APIs and JSON; ability to read API documentation and integrate any SaaS platform.
Experience with Microsoft 365 or Google Workspace ecosystems.
Analytical mindset with the ability to translate ambiguous business problems into concrete technical solutions.
English fluency and excellent communication skills.
Benefits
Competitive salary and comprehensive benefits package.
Budget and support for professional development, certifications, and conferences (AI/ML, cloud, automation).
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