Partner Solution Engineer helping partners build AI solutions for shared customers at Parloa. Act as a trusted advisor to enhance integration and drive success in customer interactions.
Responsibilities
Act as a trusted technical advisor to Parloa’s strategic and emerging partners, helping them build high-impact AI Agent solutions for shared customers.
Enable partners to confidently identify customer needs, demo Parloa’s platform, and design scalable solutions that drive automation, cost savings, and improved customer experience.
Lead technical discovery and solutioning across a range of use cases— from contact center modernization to complex enterprise integrations— leveraging Parloa’s sandbox and APIs.
Guide partners through POCs and technical validations, ensuring architectural fit and commercial clarity.
Translate customer and partner requirements into clear solution designs aligned with Parloa’s product capabilities.
Communicate value across stakeholders— from hands-on technical teams to executive sponsors— through clear, compelling storytelling.
Collaborate cross-functionally with Sales, Partnerships, Product, and Customer teams to drive partner-led and co-sell motions.
Provide structured feedback from the field to influence product development, enablement resources, and go-to-market strategies.
Requirements
5+ years in a Sales Engineering, Solutions Consulting, or similar role in SaaS, AI, CCaaS, or enterprise software.
Strong technical foundation and experience guiding partner or customer discovery sessions, technical validations, and architectural design.
Ability to balance hands-on technical depth (sandbox demos, POCs) with high-level solution storytelling.
Comfortable navigating enterprise sales cycles and aligning technical solutions to commercial outcomes.
Excellent communicator who can adapt messaging across technical and business audiences.
A proactive, collaborative mindset and passion for enabling others—partners, customers, and teammates alike.
Benefits
The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
Enjoy an immersive onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
Attractive compensation package with equity.
Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
Flexible working hours, Unlimited PTO and travel opportunities.
Regular team events, game nights, and other social activities.
A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
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