About the role

  • Operations Manager at GXO overseeing logistics operations for Primark site. Ensuring customer satisfaction and operational excellence while leading a high-performing team in a fast-paced environment.

Responsibilities

  • Coordinate all aspects of the GXO Primark operation
  • Ensure the site delivers against KPI’s, customer expectations, and budgeted costs
  • Lead and manage operations and resources in a safe, compliant, and cost-effective manner
  • Deliver excellent customer service and strong financial performance
  • Build strong, positive employee relations, including absence, performance, succession, and development management

Requirements

  • Demonstratable experience within a fast-moving logistics or distribution environment
  • Proven success in a similar operations leadership role, including P&L responsibility
  • Strong track record of managing and developing customer relationships
  • Outstanding people management and leadership skills
  • Confident decision-maker with the ability to challenge the status quo

Benefits

  • 31 days annual leave (inclusive of bank holidays)
  • Company sponsored pension scheme
  • Private medical & dental insurance
  • 24/7 online GP service
  • Life assurance
  • Fully comprehensive employee assistance programme
  • Access to MyBenefits platform offering a variety of high street discounts
  • Cycle to work scheme
  • Cashback cards
  • Saving scheme

Job title

Operations Manager

Job type

Experience level

Mid levelSenior

Salary

£62,000 per year

Degree requirement

High School Diploma

Location requirements

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