Manager of General Accounting leading bank reconciliation and oversight for Pacific Life. Ensuring financial data accuracy and compliance while driving process improvement initiatives.
Responsibilities
Leads and manages a team of accounting professionals responsible for bank reconciliations and transactional matching processes within ARCS and PeopleSoft.
Ensures timely and accurate completion of daily, weekly, and monthly activities, including monitoring and rectifying aged items and high-risk balances.
Owns the end-to-end book-to-bank reconciliation process and control environment , ensuring alignment of processes, risks, and controls across systems and teams.
Establishes and enforces reconciliation governance, standardization of templates, and documentation of procedures to support a strong ICFR framework.
Drives process development and continuous improvement initiatives , leveraging technology and automation to enhance efficiency, scalability, and control effectiveness.
Identifies gaps in existing processes and implements end-to-end solutions that improve data integrity and operational performance.
Collaborates cross-functionally with various accounting teams, Treasury, Tax, Investment Operations, and other business units to resolve discrepancies, ensure process alignment, and support control compliance.
Provides leadership, coaching, and talent development , including hiring, performance management, goal setting, and continuous development of team members.
Builds and sustains a high-performing team aligned with organizational priorities.
Delivers reporting and insights to senior leadership , including KPIs, aging metrics, risk exposure, and operational performance.
Communicates complex financial and control information clearly to support decision-making.
Requirements
BA/BS degree in Accounting, Finance, related field, or equivalent experience
8+ years of accounting or financial operations experience
Demonstrated experience managing and developing teams, including supervisors or senior-level staff
Strong knowledge of general ledger, bank reconciliation processes, and ICFR frameworks
Experience with enterprise reconciliation tools (e.g., ARCS) and ERP systems (e.g., PeopleSoft, Oracle)
Proven ability to manage large data sets and multiple systems to support complex analysis
Strong analytical, problem-solving, and issue resolution skills
Excellent communication skills with ability to influence and present to senior leadership
Ability to manage competing priorities and adapt to changing business needs.
Benefits
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
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