Retail Adviser responsible for direct customer interactions and resolving issues at Vodafone. Join a motivated team in a dynamic retail environment in Bishops Stortford.
PC
Hybrid Quality Operations Specialist
Posted 2 weeks ago
About the role
- Quality Operations Specialist developing quality management plans for Electric Compliance Controls Validation Team at PG&E. Focusing on regulatory compliance, process improvements, and stakeholder coaching.
Responsibilities
- Develop/refine process to identify external regulatory requirements, benchmark internally and externally
- Develop strategies and action plans, working with Directors and Officers
- Prepare and present summary of findings and risk to PG&E to senior and executive leaders
- Coach stakeholders to develop appropriate corrective action plans
- Review failure data and make recommendations to improve process performance
Requirements
- Minimum High School Diploma or equivalent
- 7 years of progressive experience in utility operations or in other highly regulated industry
- 2 years of experience with causal evaluation methods and investigations in the utility industry
- Familiarity with California and Federal regulatory programs related to Electric Operations
- Knowledge of operations, maintenance, and engineering program processes and procedures
- Proven ability to prepare materials for and effectively communicate findings to senior leaders
- Ability to work independently and be effective in team settings
- Leadership or facilitation training
Benefits
- Health insurance
- Flexible work arrangements
- Paid time off
- Professional development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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