Food Service Manager overseeing dining operations and developing team members at Aramark. Engaging with clients and ensuring safety and financial targets are met.
PC
Hybrid Manager, Performance Improvement
Posted 4 weeks ago
About the role
- Manager of Performance Improvement at PG&E leading performance enhancement projects and strategic initiatives within Operations. Collaborating with teams to ensure safety, quality, and productivity improvements.
Responsibilities
- Leads team to identify and prioritize performance improvement projects.
- Develops project plans and supports consultants with project execution.
- Plans and manages the activities of a team that provides operational support for a business segment, group or team.
- Develops and implements project/work plans in support of department goals.
- Finds new business opportunities and strategic initiatives that help the organization meet its objectives.
- Creates long-term strategy and sustainability.
- Promotes performance improvement methodologies to drive behavior change.
- Acts as a thought leader.
- Seeks out and invites external thought leaders and behavior change experts to present new ideas and best practices to senior leadership.
- Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.
- Brings expertise or identifies subject matter experts in support of multi-functional efforts in performance improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc.
- Advises business groups by providing strategic direction to initiative prioritization, integration and resource application.
- Ensures policies and procedures align with corporate vision.
- Provides direction and clarity based on benchmark data to strategies and goals.
Requirements
- Minimum: BA/BS degree in Business, Economics, Finance, or relevant degree (preferably in business related field), or equivalent experience.
- 8 years of relevant experience including leading a staff of employees.
- Experience with consulting, performance improvement related functions.
- Safety-related and operational experience.
- Desired: MBA or related graduate degree
- Lean Six Sigma Yellow, Green, or Black Belt Certification
- Project Management Professional (PMP Certification)
- Prior experience with active mentoring/coaching reporting relationships, resource planning, setting goals, and assignment of projects, process improvement, managing performance, leading cross-functional teams, influencing others, decision-making, change management, and communications
- Knowledge of root cause analysis
- Knowledge of safety and operational issues and processes
- Experience in learning and development and/or Human Resources
- Lean Six Sigma knowledge and experience
- Expertise in facilitating and overseeing cross-functional initiatives
- Advanced understanding in performance measurement development and benchmarking
- Excellent leadership skills to effectively manage a team of professionals.
Benefits
- This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
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