Quality Assurance Auditor overseeing compliance audits and quality assurance processes for PG&E's gas operations. Developing reports and leading training for regulatory standards.
Responsibilities
Performs QA oversight and/or audits of program compliance to ensure processes, systems, structures and/or components meet required specifications.
Develops clear and concise written reports which describe audit findings and are used to communicate to various levels of management.
Develops and updates internal auditing and quality improvement processes.
Strives to verify and document PG&E's overall effectiveness related to regulatory mandates and internal compliance standards.
May work with regulatory agencies on inspections or audits and provide information to them as required.
Works from remote office and assigned work location based on business need.
Trains/mentors department members for ASQ certification and recertification and contributes to the preparation and implementation of department training.
Leads and mentors others in cause analysis and identifies linkages to business objectives.
Develops or modifies quality assurance audit procedures and methodology.
Benchmarks audit effectiveness and corrective action follow-up, identifying best practices and sharing lessons learned.
Develops written reports for upper management summarizing audit findings, observations, and trends.
Leads/coordinates department special projects.
Reviews for accuracy the information or reports to be submitted to regulatory agencies.
Champions quality assurance issues with the regulatory agencies, may act as contact for quality assurance issues with regulatory agencies.
Measures compliance with field methods, procedures, processes and standards by conducting oversight activities/audits of completed work and/or business processes, ensuring adherence to and accountability for established work methods, procedures and processes.
Requirements
High School or GED-General Educational Development-GED Diploma
7 years of auditing or quality experience with 3 years of experience as a lead auditor; OR 3 years of auditing or quality experience and 5 years of experience in the field performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation.
Ability to travel up to 60 percent of working time
Ability to work on-call rotation
Bachelor’s Degree (desired)
ASQ Certified Quality Auditor, Audit Team Leader or equivalent (desired)
Six Sigma Certification (desired)
Human Factors Analysis & Classification System (HFACS) Certification (desired)
Field experience with electric, gas, or power generation (desired)
Experience as a lead auditor (desired)
Excellent oral and written communication skills to effectively deal with various levels and types of stakeholders (desired)
Advanced knowledge of technical/ professional concepts (desired)
Ability to analyze data/information and recognize trends, and to conduct cause analysis and develop strategies for corrective actions (desired)
Supervisor, Leadership and coaching skills (desired)
In depth understanding of Lean Six Sigma processes (desired)
Ability to interact effectively with all levels including senior management, and to influence and collaborate (desired)
Ability to work well under an ever-changing, fast-paced environment and take accountability for assigned programs, deliverables and results (desired)
Accomplished computer skills in Word, Excel, PowerPoint, Visio, Project, SAP, ILIS and OMT (desired)
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