Hybrid Technical Lead – AI Focus

Posted last week

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About the role

  • Partner with our Head of Product to translate business objectives into technical AI solutions and architectural decisions
  • Establish evaluation frameworks and quality standards for AI feature development
  • Mentor our engineering team, building their AI capability and driving adoption of AI-first development practices
  • Guide technical decisions on model selection, integration patterns, and system architecture
  • Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
  • Architect scalable AI systems that integrate seamlessly with our existing automations platform
  • Implement monitoring and evaluation infrastructure to continuously improve AI feature performance
  • Identify opportunities to leverage AI across our platform for maximum customer impact

Requirements

  • 8+ years of software engineering experience, with at least 2 years building production AI features that customers actually paid for (not just prototypes)
  • Proven experience at a SaaS company, navigating ambiguity and establishing AI best practices
  • Strong full-stack engineering fundamentals; experience with PHP/Laravel and MySQL is a significant plus
  • Deep hands-on expertise with AI APIs, prompt engineering, RAG implementation, and evaluation frameworks
  • Experience mentoring engineers and driving adoption of new technical practices across a team
  • Demonstrated ability to make architectural decisions that balance innovation with pragmatism
  • You can clearly articulate when *not* to use AI and how to evaluate whether AI features are actually working
  • Production experience integrating LLMs into existing application architectures
  • Knowledge of AI frameworks like LangChain, Pydantic, LlamaIndex for building reliable AI features
  • Deep understanding of prompt engineering, context management, and structured output for business applications
  • Experience with model evaluation, A/B testing, performance monitoring, and quality assurance for AI features
  • Knowledge of when to use RAG vs fine-tuning vs prompt engineering
  • Experience leading the cultural shift to AI-first development practices within an existing team
  • Data engineering background: ETL pipelines, vector databases, embedding management
  • Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production
  • Prior experience in B2B SaaS platforms serving enterprise customers

Benefits

  • Competitive salary compensation and commission structure
  • Strong Employee Stock Option Plan offering
  • Excellent health and dental coverage program provided by Sunlife
  • Mission-driven workplace experience with a positive, collaborative and supportive team culture
  • Personal and professional growth opportunities
  • Healthy snacks and locally roasted coffee – slow pour is our jam
  • Team lunches and socials
  • Annual health and fitness credit
  • Fun offsite activities that allow us to reconnect as a team
  • A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan

Job title

Technical Lead – AI Focus

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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