Research Operations Program Manager facilitating technology deployment and user support at IDC. Collaborating with teams to gather requirements, provide training, and manage project timelines.
About the role
- Localization Program Manager handling localization projects and quality optimization at OpenTable. Collaborating with international teams to deliver high-quality localized content.
Responsibilities
- Lead projects and workflows end-to-end to deliver high quality localisation for a variety of business functions and content streams
- Ensure localization requests are delivered on time and to quality standards
- Facilitate kickoff and debrief meetings if vital for larger projects
- Coordinate quality checks on delivered translations
- Supervise tools and workflows, report issues and drive improvements based on user feedback
- Identify and build tickets for localization issues, follow up on reported issues
- Coordinate LQA and support other quality-focused initiatives
- Respond to translators’ questions about specific projects
- Support the launch of new features or locales
- Update documentation on localization processes and ensure information is always complete and up to date
- Analyse current problems in workflows and tools, provide recommendations and implement scalable solutions
Requirements
- Minimum 4 years of localization project management experience
- Experience in localization and internationalization, client-side
- Experience with CAT tools
- Proven knowledge of localization standard methodologies
- Excellent problem solving skills
- Excellent verbal and written communication in English
- Strong analytical skills and a phenomenal attention to detail
- Knowledge of multiple languages
- A high sense of ownership
- A growth mindset and an appetite for knowledge
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Christmas Bonus - 30 days
- 20 days of paid time off a year
- 25% vacation premium
- Private health, dental, and life insurance
- Monthly social events and happy hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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