Senior Manager managing patient cases throughout treatment for AstraZeneca's Cell Therapy Program. Coordinating with cross - functional teams and ensuring smooth patient journeys along with quality assurances.
About the role
- Reception Specialist providing customer service at Orthopedic Physicians Alaska. Answering calls, scheduling appointments, and assisting with insurance verification and patient inquiries.
Responsibilities
- Provide outstanding customer service to all patients
- Perform insurance verification and prior authorizations
- Educate patients on insurance coverage limits and options
- Work closely with the billing and other departments providing services
- Schedule appointments, answer phones, data entry
- Collect deposits and co-pays
- Other duties as assigned by supervisor
Requirements
- High School diploma or equivalent
- Six months of customer service experience
- Associates degree (preferred)
- One year of customer service experience in a medical setting (preferred)
- Exposure to medical billing and/or pre-certification tasks (preferred)
Benefits
- Complimentary orthopedic and primary care at OPA and PCA
- Medical and dental insurance coverage beginning within 30 days
- Life insurance
- Disability insurance
- 401K
- Profit sharing
- Employee Assistance Program
- Paid time off starting at three weeks per year
- 7 paid holidays per year
- Competitive pay and annual compensation reviews
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