IT Support Specialist managing IT infrastructure and providing support for Windows and Mac systems. Ensuring onboarding processes and troubleshooting technical issues for the IT team.
Responsibilities
Managing and maintaining IT Infrastructure
Ensuring seamless onboarding and offboarding processes
Providing support for both Windows and Mac systems
Troubleshooting and resolving issues related to applications and Microsoft 365 services
Drive efficient laptop management using Jamf and Intune
Developing and implementing security protocols
Proactively managing endpoint security threats
Requirements
Bachelor’s degree in information technology, Computer Science, or a related field.
5+ years of experience in system administration.
Demonstrated proficiency in Windows, Meraki and macOS environments.
Extensive hands-on experience with Microsoft Intune, JAMF, Entra, Google Workspace, SharePoint, Teams, and Microsoft 365 admin.
Proven ability to troubleshoot complex issues, particularly within the Microsoft 365 suite.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and different departments.
Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, JAMF Certified Associate) are a significant advantage.
IT Infrastructure - Directory Specialist managing and securing core IT services for global operations at AT&S. Focus on Active Directory, identity management, and compliance in a regulated environment.
IT Infrastructure Specialist at AT&S managing enterprise compute and datacenter security. Responsible for operations, optimization, and lifecycle management of critical infrastructure systems.
IT Infrastructure specialist responsible for backup and storage management at AT&S. Ensuring data integrity and compliance through collaboration with IT and Security teams.
Helpdesk Technician supporting IT Help Desk Services for approximately 1600 users. Responsibilities include troubleshooting tickets, hardware installation, and customer service support.
Senior Enterprise Architect at Pfizer acting as a strategic advisor and shaping architecture for business - critical platforms. Partnering with business and technology leaders to drive digital transformation.
IT Specialist operating and maintaining IT systems and applications for MAHLE. Responsible for incident management and hardware support in Parma, Italy.
Senior Director of Cloud Architecture driving critical transformation from Azure to Google Cloud Platform at Colliers. Unifying global cloud strategy and establishing a Cloud Center of Excellence (CCoE).
Senior Director, Portfolio Architect aligning commercial technology services with business strategy. Evaluating application landscape to reduce redundancies and driving technology investment governance for growth.
Help Desk Analyst supporting Pennsylvania’s Medical Marijuana program by diagnosing caller issues and providing solutions. Seeking caring individuals who enjoy problem solving and helping others.
Helpdesk Support Executive responsible for technical support of Library Management and Healthcare Costing Systems. Ensuring system stability and service delivery for users in Singapore.