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operations

• Monitor and evaluate operational processes across port locations for compliance with quality standards
• Lead audits and resolve quality issues
• Implement corrective actions to enhance service delivery
• Develop and track QA metrics
• Conduct regular operational audits and identify compliance gaps
• Lead investigations into operational quality issues
• Design and deliver targeted training programs for staff on quality control protocols
• Collaborate with port operations and cross-functional teams to improve workflows
• Generate and present structured quality assurance reports to senior management

QA Officer, Operations

Quality Assurance Officer optimizing processes and compliance across port operations in Lagos, Nigeria. Leading audits, resolving quality issues, and implementing corrective actions.

oneport is a cloud-based facility and asset management software solutions

oneport

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QA Officer, Operations

oneport