Hybrid Large Group Account Manager

at OneDigital

• Job title: Large Group Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $95,000 - $110,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Irvine, United States

About the role

• Account Manager supporting a portfolio of mid-market clients in employee benefits. Managing client relationships, coordinating service needs, and executing strategic plans.

Responsibilities

• Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives
• Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution
• Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year
• Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication
• Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through
• Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support
• Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists
• Build trust-based client relationships through responsiveness, accuracy, and attention to detail

Requirements

• 3+ years of experience in employee benefits account management or group insurance (brokerage or carrier experience preferred)
• Strong grasp of fully insured benefit plans and general employee benefits administration
• Interest in learning about self-funded and alternative funding strategies
• Excellent project management and organizational skills
• Professional and proactive communication style — both written and verbal
• Team player who thrives in a fast-paced, service-oriented environment
• Working knowledge of all Microsoft Office products especially excel and PowerPoint, required
• Experience with database applications, a plus.
• Bachelor’s Degree, preferred
• Life & Health License (or ability to obtain within first 90 days)

Benefits

• health, wellbeing, retirement, and other financial benefits
• paid time off
• overtime pay for non-exempt employees
• robust learning and development programs
• reimbursement of job-related expenses per the company policy
• employee perks and discounts