Training and Quality Assurance Specialist focused on empowering call center agents and ensuring standards. Collaborating with QA Departments to continuously enhance training modules and agent performance.
DF
Hybrid Staff Software Quality Assurance Engineer, Web Applications
Posted 3 months ago
About the role
- Staff Software Quality Assurance Engineer focusing on web applications. Ensuring effective verification and validation of software before release for shipment at Insulet, a healthcare company.
Responsibilities
- Work closely with the software development team to identify improvements
- Influence the requirements definition and software design to maximize testability
- Oversee and influence development of test objects to meet needs of protocol
- Develop and extend protocols and plans as device features evolve
- Represent SQA in the core team meetings
- Creating and executing test plans, test designs and test cases and generating test reports for them
- Creating and updating Trace matrices between requirements and Tests
- Provide direction/guidance to the QA team
- Remove blockers for the SQA team
- Design the path forward for the team
- Work with the scrum Master to identify way on how deprioritize “Nice to have feature” to pull in timelines, if needed
- Keep track of the Testing board and tools inventory for the team
- Performs other duties as required.
Requirements
- Bachelor's degree in software engineering, Computer Science, or related field
- 8+ years of hands-on experience in software quality assurance, preferably in real-time systems within regulated industries; or an equivalent combination of education and experience
- At least 2 years of experience in a lead or senior QA role
- Deep understanding of QA principles, software testing best practices, and quality metrics
- Practical experience with modern development and QA tools (e.g., version control, CI/CD, test management)
- Proven track record in developing and executing comprehensive software test protocols for complex systems
- Excellent verbal and written communication skills in Spanish and English
- Ability to communicate effectively across all levels of the organization
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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