Senior technology leader responsible for executing the vision and strategy for Enterprise Shared Services at OCLC. Managing critical shared service functions related to software development and delivery.
Responsibilities
Define and execute a forward-looking vision and multi-year strategy for Enterprise Shared Services
Champion the strategic integration of Artificial Intelligence (AI) across all shared services functions — including AI-assisted requirements analysis, intelligent test automation, generative UX research synthesis, AI-augmented architecture decision support, and predictive delivery analytics
Lead the modernization and maturation of shared services disciplines by incorporating industry best practices, AI-first thinking, agile and lean methodologies, and emerging technology capabilities
Establish shared services as a center of excellence that actively elevates enterprise SDLC capability, reduces friction across the delivery lifecycle, and accelerates time-to-value
Partner with senior technology and business leadership to ensure shared services strategies are integrated into enterprise planning, investment decisions, and organizational priorities
Foster a culture of technical excellence, innovation, ownership, and continuous improvement
Develop and manage budgets, resource plans, hiring strategies, and capacity models aligned to enterprise priorities and delivery demand
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field (Master’s degree preferred)
10+ years of progressive leadership experience in technology, with demonstrated expertise spanning multiple shared services disciplines including Business Systems Analysis, Quality Assurance/Test Automation, Experience Design, Delivery Management, or Enterprise Architecture
Proven track record of building and leading high-performing technical teams at scale, with experience managing organizations of significant size and complexity across multiple functional domains
Technical fluency across the Software Development Lifecycle (SDLC), with hands-on understanding of modern engineering practices including CI/CD, DevOps, API-first architectures, and agile delivery frameworks
Demonstrated experience leading enterprise-scale Test Automation and Test Engineering programs, including implementation of automation frameworks, toolchain governance, and quality engineering metrics
Practical knowledge of AI tools relevant to software delivery, including experience applying or directing the adoption of AI tools across testing, design, architecture, requirements, or delivery functions
Experience with Experience Design, including UX strategy, design systems, user research methodologies, and design-to-engineering collaboration practices.
Benefits
Free use of our on-site fitness center, gym sports, group exercise classes, and game room
Onsite catering and cafeteria subsidized by OCLC
Health and wellness events
Paid parental leave and adoption assistance
Tuition reimbursement and Public Service Loan Forgiveness eligibility
Company-subsidized pricing on local tickets and memberships
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