Managed Services Engineer responsible for supporting client IT environments with a focus on Microsoft cloud and on-premises technologies. Collaborates with clients, providing management, troubleshooting, and best practices.
Responsibilities
Provide remote and on-site support for client environments
Perform regular health checks, monitoring, and patch management
Act as Level 1 and Level 2 support for system and network issues
Collaborate with project teams for system upgrades and migrations
Document system configurations and procedures
Requirements
Experience with Microsoft 365, Azure, and Server/Desktop infrastructures
Administration of Active Directory, Exchange Online, SharePoint Online, and Teams environments
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