Hybrid IT Analyst – Project Manager

Posted 2 hours ago

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About the role

  • IT Analyst/Project Manager for a hyper-growth US Telehealth platform delivering virtual care infrastructure. Bridging business needs and technical development for scalable health solutions in a growing company.

Responsibilities

  • Collaborate with stakeholders to gather, analyze, and document detailed business and technical requirements for the product, ensuring clarity and alignment across teams.
  • Design and propose scalable system architectures, data models, and technical workflows
  • Evaluate the technical feasibility of proposed features, identifying potential risks, dependencies, and opportunities for optimization.
  • Analyze and improve technical processes, ensuring efficient integration of APIs, third-party services, and cloud-based infrastructure.
  • Work closely with engineering, QA, and design teams to ensure seamless translation of requirements into development-ready specifications and to support implementation throughout the product lifecycle.
  • Leverage data analytics to assess system performance, identify bottlenecks, and recommend enhancements to improve product reliability and user experience.
  • Create and maintain comprehensive technical documentation, including system diagrams, API specifications, and user flows, to support development and stakeholder communication.
  • Monitor project progress, manage tasks, and provide regular status reports to leadership.
  • Act as a technical liaison between non-technical stakeholders and engineering teams, ensuring clear communication of complex technical concepts.

Requirements

  • 3+ years of experience as an IT Analyst with a strong understanding of cloud-based architectures (e.g., AWS, Azure, GCP), APIs, and microservices.
  • Ability to define project scope, goals, and deliverables
  • Exceptional problem-solving skills with the ability to break down complex business requirements into clear, actionable technical specifications.
  • Proven experience working with cross-functional teams, including Product Managers, developers, and designers
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
  • Strong attention to detail, with a focus on creating precise documentation and ensuring technical accuracy in all deliverables.
  • Familiarity with tools such as Jira, Confluence, Productboard, Miro or equivalent for requirements management, system design, and API testing.
  • Familiarity with security best practices (HIPAA knowledge desirable but not essential)
  • Healthcare experience is preferred but not essential

Benefits

  • Flexible working hours
  • 26 days off + 1 additional day for every year working with OAK’S LAB (capped at 30 days)
  • Top-of-the-line MacBook and hardware budget
  • Budget to spend on your growth (books, courses, conferences)
  • Free English lessons
  • Team bonding, happy hours, online games, annual offsite trips
  • Outside of work activity clubs (yoga, traveling, football, tennis, etc.)
  • Snacks and drinks in the office, weekly pizza, monthly breakfast
  • Landmark office right on Old Town Square (dog-friendly)

Job title

IT Analyst – Project Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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