Enterprise Project Manager at Ventra Health leading large-scale cross-functional projects. Responsible for managing complex enterprise programs to enhance revenue performance and client experience.
Responsibilities
Serve as the primary point of accountability for enterprise-level initiatives.
Own end-to-end project delivery including scope definition, planning, execution, risk management, and transition to operations.
Lead complex, multi-workstream initiatives involving internal teams and external client stakeholders.
Establish and manage project plans, milestones, dependencies, and success criteria.
Facilitate executive, client, and cross-functional meetings to drive alignment and decision-making.
Proactively identify risks, issues, and bottlenecks and drive mitigation plans.
Escalate issues appropriately with clear recommendations and options.
Coordinate across Client Onboarding, Client Success, Technology, RCM Enterprise Service Delivery, Enrollment, and Finance teams.
Ensure accurate data collection, validation, and system setup for enterprise initiatives.
Maintain clear and consistent status reporting for leadership and stakeholders.
Ensure strong governance, documentation, and delivery artifacts are maintained.
Partner with executive sponsors to define expected benefits, success metrics, and value targets for enterprise initiatives.
Track benefit realization against defined schedules, including cost savings, productivity gains, revenue impact, quality improvements, and service delivery outcomes.
Monitor post-implementation performance to confirm initiatives deliver intended value.
Surface gaps between expected and actual benefits and drive corrective actions where needed.
Identify opportunities for process improvement and contribute to scalable enterprise delivery models.
Requirements
Bachelor’s Degree required.
Eight (8) or more years of project or program management experience.
Experience leading large, complex, cross-functional initiatives.
Experience managing multiple concurrent projects with executive visibility.
Strong written and verbal communication skills.
Knowledge of Explanation of Benefits (EOB) statements and a variety of insurance plans.
Strong knowledge in accounting, finance, and/or bookkeeping, with 1–3 years of related experience preferred.
Advanced proficiency in Microsoft Excel; strong skills in QuickBooks Desktop, word processing, spreadsheets, and database software.
Strong mathematical skills, including addition, subtraction, multiplication, division, fractions, decimals, and percentages.
In-depth understanding of accounting and billing principles, along with the ability to read, interpret, and apply state/federal laws, regulations, company policies, and procedures.
Strong organizational and time-management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Excellent oral, written, and interpersonal communication skills with the ability to interact professionally and tactfully with diverse personalities.
Ability to handle confidential information with integrity and demonstrate high attention to detail and accuracy.
Strong research and problem-solving skills with initiative to troubleshoot and develop innovative solutions.
Flexibility to work collaboratively under general supervision while delivering high-quality service excellence.
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