UX Designer creating user-centric designs for a SaaS company, mapping user journeys and collaborating with cross-functional teams to enhance product experiences.
Responsibilities
Map and define end-to-end user journeys for complex, multi-persona workflows (deskless + desktop)
Create wireframes, low-fi and mid-fi concepts, and interactive prototypes for web and React Native mobile
Work with Product Managers to shape discovery, problem statements and jobs to be done framework
Translate research, feedback and data into actionable UX improvements
Collaborate closely with Engineering to ensure high-quality implementation (design intent held through dev)
Conduct usability testing and customer interviews to validate concepts
Contribute to, evolve, and maintain Oak’s Design System with consistent patterns and components
Advocate for accessibility, clarity, simplicity and product quality at every stage
Requirements
5+ years of UX or Product Design experience (SaaS, mobile-first, or complex digital products ideal)
Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred)
Experience designing for mobile apps (React Native is a bonus)
A portfolio demonstrating user-centric design, problem solving and clear reasoning
Comfortable operating in discovery as well as solution design
Able to simplify complexity and advocate for user needs across multiple personas and industries
Clear communicator who thrives in cross-functional collaboration
Comfortable in a fast-paced, product-led environment
Benefits
Be part of a scaling SaaS company with huge market opportunity
Work on a product used by global brands to engage thousands of employees
Ownership, autonomy and real influence on the product direction
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