Product Design Director leading UI/UX design vision for dental management software. Championing user - centered design and building a best - in - class design organization.
About the role
- Lead Designer (UI/UX) at NYC Tourism + Conventions responsible for designing digital experiences. Collaborating with product teams and conducting usability testing to enhance nyctourism.com.
Responsibilities
- Collaborate with the digital and creative teams to deliver human-centered designs for existing and new digital products, most importantly our consumer website, nyctourism.com.
- Analyze and interpret data and user research to inform design decisions as well as complement insights with additional research (i.e. Competitive Analysis).
- Generate wireframes, low and high-fidelity mockups, interactive prototypes, and behavioral specifications.
- Conduct remote usability testing to validate design decisions before launch and on an ongoing basis post-launch.
- Collaborate with digital and creative teams to generate and collect UX copy, brand assets, and photography.
- Organize information and interactions based on targeted and personalized content.
- Organize content and improve information architecture based on business needs, editorial needs, and user needs.
- Iterate based on stakeholder feedback and deliver design requests to meet key timelines and milestones.
- Constantly review analytics and KPIs and conduct usability testing to offer suggestions for improvement and refine the user experience.
Requirements
- 3-4 years of experience designing and testing UI/UX for responsive web/mobile/digital experiences.
- An established portfolio of UI/UX case studies for web/mobile/digital experiences.
- Experience and proficiency in Sketch and InVision.
- Experience in other Product Design tools like Sketch and Adobe XD is accepted, but Figma is strongly preferred.
- Experience conducting remote usability testing (i.e. UserTesting).
- Ability to facilitate collaborative design sessions (i.e. ideation brainstorms, design studios).
- Passion for problem-solving, understanding user needs, and understanding business needs and requirements.
- Strong communication skills and is team oriented.
- Knowledge of basic HTML, CSS, JavaScript.
Benefits
- Hybrid Schedule : 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
- Generous Time Off : PTO days and sick time.
- Holidays : up to 12 paid company holidays, plus extended Winter Break.
- Floating Holiday : 1 per year, front-loaded.
- Healthcare : Premium medical, dental, and vision plans, plus HRA.
- Retirement & Development : Retirement savings plan and professional development opportunities.
- Perks : Cell phone credit to subsidize your plan, monthly commuter allowance.
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