NOV delivers technology-driven solutions to empower the global energy industry.
For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact.
The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future.
NOV powers the industry that powers the world.

support-engineer

NOV is a global leader in the provision of equipment and technology to the energy industry. With over 150 years of innovation, NOV empowers the global energy sector, focusing on enhancing oilfield operations and supporting the energy transition to more sustainable practices. By leveraging its technology-driven solutions, NOV helps customers produce energy safely and efficiently while minimizing environmental impacts. NOV also offers a single sign-on solution, MYNOV, enabling access to multiple NOV applications and services with one login. The company is committed to sustainability and continuous advancement in the energy sector.

NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.

• Provide technical support for CTES software products via phone, email, or remote session.
• Assist with managing customer expectations and ensure timely resolution of technical issues.
• Accurately document product issues, troubleshooting steps, and resolutions in the NOV CTES issue tracking system.
• Work with customers to fully characterize software and operational issues, collecting relevant information to support root cause analysis.
• Collaborate with development and engineering teams to reproduce and diagnose product issues, providing detailed feedback to facilitate resolution.
• Track the progress and closure of customer issues and document any workarounds or permanent fixes.
• Prepare internal and external documentation to describe procedures for resolving technical challenges, as needed.
• Deliver customer feedback to product and development teams to support continuous improvement of software and service quality.
• Utilize tools such as Bomgar for remote troubleshooting and Datadog for system monitoring and escalation to engineering support.
• Participate in the continuous improvement process by tracking, categorizing, and reporting trends in customer issues.
• Travel to customer sites, both domestically and internationally, to provide on-site support or training as required.
• Adhere to all NOV HSE policies, utilize appropriate PPE, and actively participate in monthly safety meetings.
• Perform other duties as assigned.

Technical Support Specialist

Technical Support Specialist providing support for CTES software products via phone, email, and remote sessions. Collaborating with teams to resolve technical issues and improve software quality.

billing-specialist

• Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue; 
• Maintain excellent rapport with customers and agents and resolve any disputes in a timely manner; 
• Monitor customer contacts to ensure that billing is in conformance with customer requirements. This includes understanding customer portals; 
• Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers. 
• Participate in department projects and actively assist and drive quality improvements, processes, and initiatives. 
• Monthly billing/receivables close process to ensure timely process completion according to department deadlines. 
• Special projects as needed and other duties as assigned. 
• Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets. 
• Ability to produce, and ensure, accuracy in invoicing and credits. 
• Timely resolution and follow-up on billing discrepancies, portal uploads, and questions. 
• Effective communication with management over any AR problems you encounter. 
• Track approved and unapproved invoicing to produce critical month-end metrics. 
• Provide support on month-end reporting 
• Handle all special billing situations, ability to research, reconcile, and resolve billing discrepancies. 
• Process Credit Card transactions and the ability to reconcile

Senior Billing Analyst

Billing Analyst ensuring timely and accurate invoicing for the oil and gas industry. Collaborating with teams to resolve discrepancies and improve quality processes.

analyst

• Process a large volume of Accounts Payables invoices through Basware or similar software
• PO Invoice Manual Matching
• Timely response to calls and emails, internal and external
• Vendor statement reconciliation, research, and resolution of invoice issues
• Communicate with vendors and Operations to resolve payable issues
• Organized and able to manage multiple tasks efficiently
• Miscellaneous projects and monthly/yearly close tasks
• Administrative tasks (i.e., mail, copying, etc.)

ESG Analyst

Hands-on role processing Accounts Payables invoices through software in Monterrey, Mexico. Requires detail-oriented skills and effective communication with internal and external customers.

• Respond to system-generated validation errors for non-trade transactions. 
• Work within Blackline’s Transaction Creation module to correct errors. 
• Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue; 
• Manually code non-trade transactions where automation is not available. 
• Troubleshoot and resolve issues where transactions fail to pass validations (e.g., missing PO or accounting info). 
• Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers. 
• Participate in department projects and actively assist and drive quality improvements, processes, and initiatives. 
• Monthly billing/receivables close process to ensure timely process completion according to department deadlines. 
• Special projects as needed and other duties as assigned. 
• Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets. 
• Ability to produce, and ensure, accuracy in invoicing and credits. 
• Timely resolution and follow-up on billing discrepancies, portal uploads, and questions. 
• Effective communication with management over any AR problems you encounter. 
• Track approved and unapproved invoicing to produce critical month-end metrics. 
• Provide support on month-end reporting 
• Handle all special billing situations, ability to research, reconcile, and resolve billing discrepancies. 
• Process Credit Card transactions and the ability to reconcile

AP/Billing Specialist

AP/Billing Specialist managing billing processes and resolving account discrepancies for a global oil and gas company. Collaborating with various departments and ensuring timely invoicing and reconciliations.

accountant

• Obtain IC invoices and supporting documents from IC partners
• Accrual of IC invoices not processed
• Reconcile IC balances with other IC partners
• Balance GL to IC AR and IC AP sub-system balances
• Monthly reconciliation of all IC AR and IC AP ledger accounts
• Process recharge invoices to other IC partners
• Prepare and process all relevant journals
• Maintain balance sheet reconciliations
• Follow up on corrections and clearing of balance sheet reconciling items
• Provide financial information and supporting schedules

Intercompany Accountant

Intercompany Accountant supporting finance function within multinational organization. Responsible for financial analysis, reporting, and process improvements in shared service environments.

human-resources

• Primary responsibility is to prepare error-free written communication including e-mails and letters and escalate, as necessary, to other parties on a number of various activities.
• Support employees throughout Onboarding, Employee Life Cycle & Termination processes.
• Action all hires, promotions, transfers, terminations (and any other system related actions) ensuring all authorization is received prior to processing.
• Respond to enquiries regarding HR policy and procedure in relation to HR Central processes.
• Gather information and record data in HR tools, monitor transaction status of Requests and escalate transactions, as necessary; in order to respond to customer enquiries.
• Interact directly with managers, candidates and other HR staff/COE’s providing support as needed.
• Accept and route requests for assistance through all communication routes into the Team.
• Work directly with customers to resolve recurring or standard problems.
• Work to the team Goals and Objectives of the supporting SLA’s for all work tasks that come into the shared mailbox striving for first class customer support.
• Ensure all HR systems are up to date and accurate per processes updating HR Systems where applicable.

HR Central Representative

HR Representative joining HR Services Team in Poland to support internal and external customers with HR processes. Adapting to changing priorities while ensuring high customer service standards.

account-manager

• Act as main point of contact for customer enquiries, evaluating the customer’s technical and operational requirements, and reviewing tenders and quotations produced by the team meet the customers’ requirements.
• Effectively qualify opportunities, offering the customer insight into processes and timings in line with the internal/external needs
• Usher clients through entire process from close of quote to sale through order lifecycle including technical, logistics, delivery and post-delivery customer service; navigating production of ancillary equipment requirements
• Ensure a high standard of planning is performed to guarantee timeliness, quality and delivery of products and services.

Account Manager

accounting-manager

• Prepare and review month-end close reports, financial statements, and analyses to ensure accuracy and compliance with U.S. GAAP and internal accounting policies.
• Develop a deep understanding of period close processes, reporting requirements, and journal entries, ensuring timely completion in alignment with company deadlines.
• Continuously update and enhance accounting policies and procedures to support best practices and efficiency improvements.
• Create and post journal entries, ensuring accuracy and completeness.
• Assist with quarterly reviews and annual audits, compiling and preparing supporting schedules, workpapers, and financial reports for both internal and external audits.
• Monitor and strengthen internal controls over financial reporting, ensuring compliance with Sarbanes-Oxley (SOX) requirements.
• Effectively communicate and collaborate with cross-functional teams on accounting matters.
• Ensure adherence to NOV’s corporate policies and HSE (Health, Safety & Environment) guidelines.

Senior Accounting Analyst

Senior Accountant managing financial reporting and accounting functions for the US Omega team. Leading core accounting functions and driving process improvements in a dynamic organization.

NOV

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