Hybrid Clinical AI Platform Architect

at Notable

• Job title: Clinical AI Platform Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $115,000 - $140,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Mateo, United States

About the role

• Clinical AI Platform Architect at Notable improving patient outcomes using AI workflows. Leveraging clinical expertise to drive business transformation at healthcare organizations.

Responsibilities

• Leverage clinical expertise to design evidence-based AI workflows for clinical use cases including care gap closure, care pathways, clinical documentation, patient outreach, and care coordination, ensuring that our ClinOps automated workflows are a market differentiator.
• Establish clinical metrics and KPIs for flow performance, systematically measure before/after clinical impact, and build compelling clinical evidence narratives for customer value demonstration.
• Perform clinical validation of AI algorithm outputs, ensure clinical accuracy and safety of automated workflows, and establish clinical governance processes for ongoing quality monitoring.
• Serve as a clinical voice in customer meetings, translating technical capabilities into clinical value propositions.
• Independently implement flows with customers via Flow Builder by defining scope, setting appropriate expectations, and influence customer counterparts to achieve target outcomes.
• Proactively put together project plans and execute on them through running project meetings, providing status updates, and maintaining shared accountability for achieving targeted outcomes.
• Manage project plans both internally and externally, ensuring that projects are completed on time, and pre-defined outcomes are met.
• Develop and execute on rigorous testing plans, ensuring that flows are vetted and signed off on prior to launch.
• Recommend flow design choices where applicable, grounded in Notable’s best practices from similar organizations & tied to impact. Socialize that design with key customer decision-makers to ensure alignment and adherence to Notable’s best practices.
• Escalate deployment risks or blockers internally and propose actionable recommendations when doing so, driving to resolution.
• Provide input to internal, cross-functional team members on product & integration capability improvements, market implications.
• Drive significant improvement in customer outcomes
• Widen our advantage versus competitors
• Identify which capabilities are harder/easier to deploy
• What competitive solutions are you encountering
• As the implementation is completed, facilitate the transition to steady-state ownership alongside the associated Customer Success and Support & Maintenance teams

Requirements

• 3-5+ years of experience
• Active clinical license (RN, NP, PA, MD, PharmD) with 3+ years of direct patient care experience is a must
• Clinical informatics or health IT experience with understanding of clinical workflows, quality measures, care protocols, and healthcare operations
• Clinical documentation expertise including familiarity with clinical terminology, coding systems (ICD-10, CPT, SNOMED), and quality reporting requirements
• Healthcare quality and safety knowledge including experience with clinical quality measures, patient safety protocols, and regulatory compliance (Joint Commission, CMS, etc.)
• Clinical communication skills with ability to engage clinical leadership and facilitate clinical workflow optimization discussions with healthcare providers and leaders
• Thrive in an autonomous, entrepreneurial role, working in a dynamic, collaborative, and fast paced environment
• Self-driven thought partner, with the ability to think critically and logically and configure workflows using a low-code admin console, leveraging emerging technologies (LLMs, prompt engineering, etc.) to help triage issues and develop solutions on a daily basis
• Experience with enterprise software workflow design, using and configuring emerging technologies to solve complex business problems
• Ability to translate customer needs into achievable goals, breakdown problems into their component pieces, root cause problems, and highlight spoken and unspoken assumptions for testing
• Able to communicate technical concepts to a variety of audiences from technical/IT to operational to executive
• Flexibility to travel up to 40% for customer and company meetings

Benefits

• Medical, Dental, and Vision coverage with generous premium contributions for both employees and their families
• Health Savings Account with Employer Match
• Company paid disability and life insurance with the opportunity to add additional coverage for you and your family
• Stock options