Lead Engineer providing technical expertise for CSF-related issues and customer deployments. Role involves troubleshooting complex issues and collaborating with development teams.
Collaborate closely with development teams for root cause analysis and effective problem-solving.
Ensure timely resolution of customer-impacting problems, maintaining high standards of customer satisfaction.
Communicate effectively with customers and internal stakeholders across different geographies and time zones.
Document and report on issue resolution processes, providing clear and concise updates.
Stay updated with the latest industry trends and technologies relevant to the CSF domain.
Mentor and guide junior team members, fostering a culture of knowledge sharing and continuous improvement.
Participate in on-call rotations to provide timely support for critical issues as needed.
Requirements
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
5+ years of experience in software engineering or a similar technical role, with a focus on cloud-based solutions.
Good technical depth in one or more domain areas like OpenSearch, Fluentd, and OpenSearch Dashboards or Metrics collection and visualization with Prometheus and Grafana or Maria DB , Apache Kafka, RabbitMQ.
Experience with cloud technologies and platforms, such as AWS, Azure, or Google Cloud.
Familiarity with containerization technologies (e.g., Docker, Kubernetes).
Good to have:
Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
Knowledge of agile development methodologies and practices is an asset.
Willingness to learn and adapt to new technologies and industry trends.
Benefits
Flexible and hybrid working schemes
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Life insurance to all employees to provide peace of mind and financial security
Well-being programs to support your mental and physical health
Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
Employee Growth Solutions to support your personalized career & skills development
Diverse pool of Coaches & Mentors to whom you have easy access
A learning environment which promotes personal growth and professional development - for your role and beyond
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