Occupancy Planning Operations Manager at JLL managing data governance and operational support. Leading occupancy planning and management services to enhance organizational efficiency.
About the role
- IP Migration Operations Specialist managing telecommunications services at Nokia. Collaborating across teams to drive operational efficiency and enhance customer satisfaction in a dynamic environment.
Responsibilities
- The IP Migration Operations Specialist at Nokia plays a crucial role in managing and operating telecommunications services for our customers. You will focus on key Managed Services functions such as Config- and Change Management, working independently while adhering to global best practices. As a mentor and advisor, you will contribute to process improvements and lead team efforts while managing high-risk procedures. Your expertise in IP technologies and networking will be essential in driving efficiency and effectiveness, ultimately enhancing customer satisfaction and supporting the delivery of high-quality service. Expect to collaborate closely across teams and with third-party organizations.
Requirements
- Solid experience in IT and telecommunications services management
- Proficiency in IP technologies and network management
- Strong analytical skills for complex problem-solving
- Experience in Fault Management, Configuration Management, or Performance Management
- Certification on CISCO CCNP/CCIE; or Fortinet VCP/VCAP or Nokia NSR II/NSR Architect
- German language skills (minimum B2).
- Experience with managed services delivery in a large-scale environment
- Knowledge of security management practices
- Project management experience with proven leadership skills
- Familiarity with OSS and related systems
- Advanced certification in relevant technical disciplines
- CISCO 4xxx family, CISCO 9xxx family
Benefits
- Flexible working models to support work–life balance
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Mandatory accident insurance, supplementary accident insurance, daily indemnity insurance for long term sick leave – all premiums fully covered by Nokia
- Pension plan ensuring financial security for the future
- Corporate benefits platform offering a wide range of vendor discounts and meal allowance
- Well-being programs to support your mental and physical health
- Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
- A learning environment which promotes personal growth and professional development - for your role and beyond
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