Part-time Associate Consumer Service Coordinator contributing to service coordination for individuals and families at NLACRC. Supporting basic program plans and working with diverse communities.
Responsibilities
Assist service coordination staff in facilitating and following through on approved service actions.
Provide information, advocacy, and service coordination for individuals and their families.
Maintain accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies.
Advocate on behalf of individuals receiving services through community agencies.
Schedule and participate in interdisciplinary meetings with individuals served, their families, service providers, and advocates.
Identify barriers to service delivery and implement culturally responsive strategies that foster empathy, trust, and respect.
Requirements
Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field.
Must have two (2) professional letters of recommendations.
Knowledge of intellectual and/or developmental disabilities, social service provision.
Customer service skills.
Strong organizational skills.
Strong verbal and written communication skills.
Ability to work and collaborate successfully with people from diverse backgrounds.
Valid California Driver’s License and reliable transportation, or acceptable substitute required.
Benefits
Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
Pre-Tax Flexible Spending Account for eligible health care expenses.
Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses.
No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees.
No cost Vision plan for employees and eligible dependents.
Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
NLACRC offers two (2) deferred compensation plans - 457 and 403(b).
Participate in the Public Service Loan Forgiveness program.
Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time.
Holidays – NLACRC offers 12 paid holidays throughout the year.
Most positions are offered a hybrid – remote option.
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