About the role

  • Part-time Associate Consumer Service Coordinator contributing to service coordination for individuals and families at NLACRC. Supporting basic program plans and working with diverse communities.

Responsibilities

  • Assist service coordination staff in facilitating and following through on approved service actions.
  • Provide information, advocacy, and service coordination for individuals and their families.
  • Maintain accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies.
  • Advocate on behalf of individuals receiving services through community agencies.
  • Schedule and participate in interdisciplinary meetings with individuals served, their families, service providers, and advocates.
  • Identify barriers to service delivery and implement culturally responsive strategies that foster empathy, trust, and respect.

Requirements

  • Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field.
  • Must have two (2) professional letters of recommendations.
  • Knowledge of intellectual and/or developmental disabilities, social service provision.
  • Customer service skills.
  • Strong organizational skills.
  • Strong verbal and written communication skills.
  • Ability to work and collaborate successfully with people from diverse backgrounds.
  • Valid California Driver’s License and reliable transportation, or acceptable substitute required.

Benefits

  • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
  • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
  • Pre-Tax Flexible Spending Account for eligible health care expenses.
  • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses.
  • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees.
  • No cost Vision plan for employees and eligible dependents.
  • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
  • NLACRC offers two (2) deferred compensation plans - 457 and 403(b).
  • Participate in the Public Service Loan Forgiveness program.
  • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time.
  • Holidays – NLACRC offers 12 paid holidays throughout the year.
  • Most positions are offered a hybrid – remote option.
  • Professional Development Opportunities & Growth.

Job title

Associate CSC – Bilingual, Spanish

Job type

Experience level

JuniorMid level

Salary

$23 per hour

Degree requirement

Bachelor's Degree

Location requirements

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