Bilingual Case Manager supporting community health outcomes through outreach and resource coordination in Florida. Focused on managing social determinants of health and improving member care.
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Hybrid Associate CSC – Bilingual, Spanish
Posted 2 months ago
About the role
- Part-time Associate Consumer Service Coordinator contributing to service coordination for individuals and families at NLACRC. Supporting basic program plans and working with diverse communities.
Responsibilities
- Assist service coordination staff in facilitating and following through on approved service actions.
- Provide information, advocacy, and service coordination for individuals and their families.
- Maintain accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies.
- Advocate on behalf of individuals receiving services through community agencies.
- Schedule and participate in interdisciplinary meetings with individuals served, their families, service providers, and advocates.
- Identify barriers to service delivery and implement culturally responsive strategies that foster empathy, trust, and respect.
Requirements
- Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field.
- Must have two (2) professional letters of recommendations.
- Knowledge of intellectual and/or developmental disabilities, social service provision.
- Customer service skills.
- Strong organizational skills.
- Strong verbal and written communication skills.
- Ability to work and collaborate successfully with people from diverse backgrounds.
- Valid California Driver’s License and reliable transportation, or acceptable substitute required.
Benefits
- Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only.
- Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.
- Pre-Tax Flexible Spending Account for eligible health care expenses.
- Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses.
- No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees.
- No cost Vision plan for employees and eligible dependents.
- Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
- NLACRC offers two (2) deferred compensation plans - 457 and 403(b).
- Participate in the Public Service Loan Forgiveness program.
- Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time.
- Holidays – NLACRC offers 12 paid holidays throughout the year.
- Most positions are offered a hybrid – remote option.
- Professional Development Opportunities & Growth.
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