About the role

  • Operations Manager leading aftermarket services for Nikkiso Cryogenic Services in Houston, TX. Driving operational efficiency and profitability while ensuring high customer satisfaction and team performance.

Responsibilities

  • Lead all operations for the Atlanta Customer Center—delivering on-time, high-quality aftermarket services.
  • Drive year-over-year growth in revenue and EBIT through operational excellence.
  • Maximize efficiency, resource planning, and workshop utilization.
  • Develop and manage budgets, forecasts, and financial reporting.
  • Champion Lean, 6S, and continuous improvement initiatives to streamline processes.
  • Build, coach, and inspire a high-performing team across operations and customer service.
  • Ensure full compliance with all safety, quality, and regulatory standards.
  • Collaborate across global Nikkiso Cryogenic Services locations to share best practices.

Requirements

  • Bachelor's degree in Operations, Engineering, Business, or related field (or equivalent experience).
  • 5–7+ years of progressive experience leading operations or aftermarket services in industrial or manufacturing environments.
  • Proven success improving efficiency, profitability, and customer satisfaction.
  • Strong financial and business acumen — experience managing budgets, KPIs, and cost performance.
  • Expertise with Lean Manufacturing, Six Sigma, or 6S programs.
  • Exceptional leadership, communication, and problem-solving skills.
  • Experience with cryogenic or industrial equipment a major plus!

Benefits

  • Competitive pay
  • Benefits
  • Long-term career growth

Job title

Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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