Client Database Administrator to support the accuracy and maintenance of client data for compliance. Working in hybrid setting for a KPO company in Clark, Philippines.
Responsibilities
Assist with the client onboarding and acceptance process by capturing and maintaining required client and engagement data.
Create and update client and engagement records in line with documented procedures and guidance.
Support the recording of client structures, ownership details, related entities, services, and classifications.
Help ensure required data is complete before ethics and independence approvals are progressed, following up with engagement teams where information is missing or unclear.
Assist with recording outcomes of client acceptance decisions, including any approved safeguards or conditions.
Assist with initial client data ingestion into a new software tool.
Maintain client, engagement, and related entity data used for independence, ethics, and conflict checking processes.
Assist with updates to client data arising from changes in services, relationships, or organisational structure.
Support the ongoing accuracy and reliability of data used for independence and conflict monitoring.
Maintain client data in accordance with ethics, independence, and client acceptance policies, standards, and procedures.
Handle confidential and sensitive information in line with privacy and information security requirements.
Identify data quality issues or inconsistencies and escalate them to senior team members as required.
Respond to routine client data queries under guidance from senior team members.
Work collaboratively with ethics, risk, compliance, and IT teams to support effective and efficient data processes.
Develop an understanding of ethics, independence, and client acceptance frameworks.
Build knowledge of client data systems, controls, and governance requirements.
Participate in training, knowledge sharing, and continuous improvement activities within the team.
Requirements
Experience in an administrative, data, or coordination role.
Strong attention to detail and accuracy, with the ability to follow documented procedures.
Respect for confidentiality and handling of sensitive information.
Basic proficiency with databases and spreadsheets (e.g. Excel).
Clear written and verbal communication skills.
Exposure to professional services or regulated environments.
Interest in ethics, independence, risk, or compliance functions.
Experience working with structured data or business systems.
Reliable, conscientious, and well organised.
Methodical and comfortable working with detailed information.
Willing to learn, take feedback, and develop new skills.
Demonstrates integrity and professionalism.
Benefits
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
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