Hybrid Client Database Administrator

Posted 36 minutes ago

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About the role

  • Client Database Administrator to support the accuracy and maintenance of client data for compliance. Working in hybrid setting for a KPO company in Clark, Philippines.

Responsibilities

  • Assist with the client onboarding and acceptance process by capturing and maintaining required client and engagement data.
  • Create and update client and engagement records in line with documented procedures and guidance.
  • Support the recording of client structures, ownership details, related entities, services, and classifications.
  • Help ensure required data is complete before ethics and independence approvals are progressed, following up with engagement teams where information is missing or unclear.
  • Assist with recording outcomes of client acceptance decisions, including any approved safeguards or conditions.
  • Assist with initial client data ingestion into a new software tool.
  • Maintain client, engagement, and related entity data used for independence, ethics, and conflict checking processes.
  • Assist with updates to client data arising from changes in services, relationships, or organisational structure.
  • Support the ongoing accuracy and reliability of data used for independence and conflict monitoring.
  • Maintain client data in accordance with ethics, independence, and client acceptance policies, standards, and procedures.
  • Handle confidential and sensitive information in line with privacy and information security requirements.
  • Identify data quality issues or inconsistencies and escalate them to senior team members as required.
  • Respond to routine client data queries under guidance from senior team members.
  • Work collaboratively with ethics, risk, compliance, and IT teams to support effective and efficient data processes.
  • Develop an understanding of ethics, independence, and client acceptance frameworks.
  • Build knowledge of client data systems, controls, and governance requirements.
  • Participate in training, knowledge sharing, and continuous improvement activities within the team.

Requirements

  • Experience in an administrative, data, or coordination role.
  • Strong attention to detail and accuracy, with the ability to follow documented procedures.
  • Respect for confidentiality and handling of sensitive information.
  • Basic proficiency with databases and spreadsheets (e.g. Excel).
  • Clear written and verbal communication skills.
  • Exposure to professional services or regulated environments.
  • Interest in ethics, independence, risk, or compliance functions.
  • Experience working with structured data or business systems.
  • Reliable, conscientious, and well organised.
  • Methodical and comfortable working with detailed information.
  • Willing to learn, take feedback, and develop new skills.
  • Demonstrates integrity and professionalism.

Benefits

  • HMO on your first day + Free coverage for 2 dependents on your 2nd year
  • Government-mandated benefits
  • 20 Annual Leave Credits
  • 13th-month pay
  • Birthday Leave
  • Bereavement Leave
  • Travel Subsidy Allowance
  • Free staff house accommodation (for those within a certain distance)
  • Free Shuttle service
  • Free Lunch
  • Free Uniform
  • Perfect attendance bonus
  • Onboarding training
  • Monthly employee engagement
  • Birthday Gift
  • Weekly treats
  • Christmas Hamper
  • Anniversary Gift
  • Opportunity to travel

Job title

Client Database Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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