About the role

AI Consultant Engineer working on AI & Innovation solutions like chatbots and voicebots. Collaborating with clients to develop tailored AI solutions and providing technical consultancy.

Responsibilities

As an AI Consultant Engineer (all genders), you will join a highly qualified AI & Innovation team reporting directly to the Vice President of AI & Innovation.
You will play a central role in the technical consulting and development of tailored GenAI, chatbot, and voicebot solutions and ensure their smooth integration into existing systems.
Together with our clients, you will analyze requirements and develop appropriate AI-based chatbot and voicebot solutions.
For technical implementation, your excellent Python programming skills—ideally complemented by JavaScript—and your experience with software development processes (e.g., Agile, Scrum) will support you.
You will use prompt engineering to make our solutions smarter and more efficient.
You will conduct workshops and training sessions and accompany projects from concept to go-live, as well as provide support for troubleshooting complex support cases.
As the primary point of contact for your client projects, you will work closely with internal and cross-country teams, document your work thoroughly, and advise your clients on complex issues.

You have a degree in Computer Science, ideally with a focus on Artificial Intelligence (AI).
Alternatively, you have a comparable qualification or relevant experience.
You program confidently in Python, ideally also in JavaScript, and have a solid understanding of modern AI topics (LLMs, function calling, RAG, Text-to-Speech, Speech-to-Text).
You have experience in technical customer support and possess strong consulting skills.
You have knowledge of modern software development processes and tools, including Git, debugging, testing, and documentation.
You use prompt engineering to improve the efficiency and accuracy of AI-powered applications.
You work in a structured way, analyze customer requirements with a solution-oriented approach, and advise your clients as partners on an equal footing.
You communicate confidently in German (C1 or native-level) and English.
Knowledge in telecommunications (e.g., PBX, contact center systems, UCaaS, SIP, VoIP, NGN) is an advantage.

Permanent employment contract
Flexible working hours and the opportunity to work hybrid (2 days/week in the office)
Modern, ergonomically equipped offices with onsite parking
Support for professional development, including language courses
Company pension scheme
Workation (up to 20 days per year)
Sabbatical (after 3 years of service)
Up to €50 tax-free non-cash benefits (combination of Edenred shopping card and Urban Sports Club membership)
Access to Corporate Benefits
Choose your preferred device: Windows laptop or MacBook
Regular team and company events
Kindergarten subsidy + 10 fully paid child sick days
JobRad (company bike leasing) – good for you, good for the environment
Subsidy for public transport if office attendance ≥ 60%
Fruit and drinks in the office