About the role

Senior Manager leading engineering systems for reliability, scalability, and automation at Nextiva. Collaborating across teams to enhance cloud and application performance in a multi-cloud environment.

Responsibilities

Begin as a hands-on technical leader, with team leadership responsibilities scaling over time
Drive reliability, performance, and stability efforts across the engineering organization
Collaborate with developers to promote shift-left reliability practices and improve service health
Partner with Cloud Engineering, SRE, Observability, and Database/Middleware teams on cross-functional initiatives
Lead the evolution and maturation of observability, monitoring, alerting, logging, tracing, and incident management
Act as a technical partner to engineering teams, improving scalability and performance through design reviews, architecture discussions, and direct engagement
Participate in the production on-call rotation for critical services
Mentor and support the growth of engineers, fostering strong technical development and autonomy
Champion automation-first approaches across systems, processes, and tooling
Introduce and operationalize AI-driven improvements across reliability, performance, and developer workflows.

Bachelor’s degree in Computer Science or related field, or equivalent experience
7+ years of experience in software engineering roles supporting production systems
3+ years of experience managing or leading teams responsible for production engineering or reliability
Hands-on expertise in SRE/DevOps tooling, practices, and incident management
Deep experience with at least two major cloud providers (AWS, GCP, Azure)
Strong experience with Kubernetes and modern container orchestration
Proven success building or maturing reliability, performance engineering, or cloud infrastructure programs
Direct experience with observability platforms (metrics, logs, traces) and service health instrumentation
Demonstrated ability to work closely with developers and influence design, architecture, and operational practices
Required experience using modern AI tools and techniques to enhance engineering workflows and operational efficiency
Excellent communication skills and demonstrated success leading multi-team initiatives.
Experience with build and release pipelines and engineering productivity tooling
Experience with cloud cost optimization or performance engineering initiatives
Familiarity with service mesh technologies and distributed systems patterns
Experience improving developer experience and internal platform capabilities.

Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
Coverage Type - Employee Only
Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
Free Cover Limit - 1.5 Crore
Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
Financial Security 💰 - Provident Fund & Gratuity
Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
Growth 🌱 - Access to ongoing learning and development opportunities and career advancement.