Store Assistant Manager supporting daily shop operations in Villach, Austria. Focused on creating a great customer experience and assisting the Shop Manager.
About the role
- Retail 2nd Assistant Manager supporting store management operations at Yankee Candle. Fostering exceptional employee and guest experiences, driving sales, and team development.
Responsibilities
- Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth
- Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork
- Contribute to effective onboarding and ongoing development of team members
- Recognize and address positive and negative HR-related situations through performance management
- Assist to motivate, inspire, and retain top talent
- Provide coaching and foster a positive work environment
- Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience
- Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections
- Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role
- Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing
- Build lasting customer relationships to enhance loyalty
- Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness
- Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities
- Assist in identifying root causes and help create effective action plans that drive results
- Ensure clear, effective team communication that creates understanding and alignment
- Support inventory management activities and control expenses
- Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics
- Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement
Requirements
- High School completion or equivalent GED
- Proven experience in a retail management role (2 years preferred)
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficient in retail software and Microsoft Office
- Strong analytical skills
- Solution-oriented
- Must be able to work in a fragrance-filled environment
- Ability to work flexible hours, including weekends and holidays
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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