Hybrid Transformation Manager – Enablement

at Coles Group

• Job title: Transformation Manager – Enablement
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, Azure, Cloud, Docker, Kubernetes, Terraform
• Location requirements: Hybrid, Hawthorn East, Australia

About the role

• Transformation Manager leading the development of transformation roadmap across data platforms and AI capabilities for Coles. Ensuring alignment with enterprise strategy and driving operational efficiency.

Responsibilities

• Lead the development and ongoing refinement of the transformation roadmap across data platforms, AI capabilities, and enterprise reporting, ensuring it reflects evolving business needs and technology trends.
• Ensure roadmap alignment with enterprise strategy, business priorities, and technology architecture, integrating inputs from business units, IT, and leadership.
• Facilitate prioritisation of initiatives based on business impact, technical feasibility, risk profile, and organisational readiness.
• Work with stakeholders to define and track transformation value outcomes, including cost savings, operational efficiency, improved decision-making, and enhanced customer experience.
• Build and socialize business cases for transformation initiatives, including cost-benefit analysis, risk assessment, and ROI projections to secure executive sponsorship and funding.
• Collaborate with Finance, Strategy, and Architecture teams to ensure alignment, endorsement, and integration into broader enterprise planning cycles.
• Act as a strategic partner to business and technology stakeholders, ensuring clarity of purpose, shared ownership, and sustained commitment to transformation outcomes.
• Ensure transparency and traceability of decisions, priorities, and outcomes, through structured governance forums, reporting frameworks, and stakeholder communications.
• Embed continuous improvement mechanisms into the roadmap, leveraging feedback loops, performance data, and lessons learned to refine priorities and accelerate value delivery.
• Develop and maintain a transformation roadmap dashboard, providing real-time visibility into progress, risks, dependencies, and business outcomes for executive stakeholders.

Requirements

• Proven years of progressive experience in enterprise technology, platform management, or IT transformation leadership roles.
• Led the creation and continuous refinement of enterprise-wide transformation roadmaps across data platforms, AI capabilities, and reporting ecosystems, ensuring alignment with strategic priorities, enterprise architecture, and long-term business goals.
• Built and championed high-impact business cases for transformation initiatives, incorporating cost-benefit analysis, ROI modelling, risk assessments, and stakeholder endorsement to secure funding and executive sponsorship.
• Successfully influenced and engaged senior leaders across business, technology, finance, and strategy, driving shared ownership of transformation outcomes and embedding data-driven thinking into strategic planning.
• Established governance frameworks and executive reporting, ensuring transparency, traceability of decisions, and proactive escalation of risks and issues.
• Defined and tracked transformation success metrics, including adoption rates, data quality improvements, NPS, and business impact, using insights to refine delivery approaches and accelerate value realisation.
• Identified and managed cross-functional dependencies, resource requirements, and initiative sequencing to ensure realistic, achievable, and integrated transformation delivery plans.
• Acted as a strategic advisor to executives, translating complex technical initiatives into business outcomes and guiding investment decisions across data and AI domains.
• Directed and facilitated Quarterly Planning cycles, aligning cross-functional teams on transformation priorities, dependencies, and delivery commitments across business and technology domains.
• Excellent interpersonal and communication skills to influence, align, and collaborate with senior leaders, cross-functional teams, and external partners.
• Proficiency in building business cases, conducting cost-benefit analyses, and defining measurable value outcomes such as ROI, efficiency gains, and adoption metrics.
• Strong strategic thinking and problem-solving skills with a business and technology mindset.
• Understanding of cloud platforms (Azure, Snowflake, Databricks), containerisation (Docker, Kubernetes), and automation tools (Terraform, Ansible).

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.