Lead Engineer designing and integrating military weapons systems for the U.S. Air Force. Focusing on advanced technologies and collaboration in defense projects.
About the role
- Senior Solutions Engineer consulting for enterprise customers on cybercrime solutions. Leading tailored demonstrations and workshops to enhance customer engagement and satisfaction.
Responsibilities
- Leading highly tailored demonstrations, strategic workshops, and proofs-of-concept that show how Netcraft’s platform solves enterprise-scale challenges.
- Developing a deep understanding of each customer’s environment, business objectives, and threat landscape, and translating those into actionable recommendations.
- Acting as the “voice of the customer” to internal teams, shaping product direction and prioritizing enhancements based on enterprise needs.
- Partnering with Sales, Technical Operations, Account Management, Engineering, and Product to drive complex opportunities, influence technical decision-makers, and build long-term strategic relationships.
- Drafting and delivering compelling technical proposals aligned to customer risk, governance, and security initiatives.
- Identifying opportunities to expand Netcraft’s footprint within accounts by mapping customer outcomes to our broader service portfolio.
- Ensuring seamless onboarding and enterprise rollout by working cross-functionally to remove roadblocks, optimize deployment plans, and maximize customer satisfaction.
- Positioning Netcraft as a trusted advisor by staying current on evolving cybercrime techniques, infrastructure abuse patterns, and threat mitigation best practices.
Requirements
- Proven experience in Enterprise B2B SaaS or cybersecurity, in a technical customer-facing role (Solutions Engineering, Sales Engineering, Technical Consulting, or similar).
- Ability to earn trust with senior technical and business stakeholders—from CISOs and security architects to engineering teams and legal/compliance groups.
- Strong communication and influencing skills, with the ability to present complex security concepts clearly and confidently.
- A consultative, strategic mindset and the ability to diagnose customer challenges and align solutions to measurable outcomes.
- High degree of ownership and organization; able to manage multiple enterprise opportunities, stakeholders, and timelines concurrently.
- Customer-first mindset and collaborative spirit—thriving in a team that works cross-functionally toward shared goals.
- Curiosity about cybercrime, threat intelligence, and internet infrastructure.
- Broad understanding of security, networking fundamentals, and/or internet architecture highly beneficial.
Benefits
- Highly competitive base salary with annual review.
- Attractive bonus plan based on performance targets.
- 401(k) Safe Harbor Plan with employer match up to 4%.
- Private health, dental, optical, and life coverage.
- 33 days holiday (incl. public holidays), plus paid sick leave.
- Flexible and hybrid working options.
- Enhanced parental leave benefits.
- An inclusive culture where everyone is valued and respected.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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