Hybrid Senior Solutions Engineer

at Netcraft

• Job title: Senior Solutions Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security
• Location requirements: Hybrid, Lehi, United States

About the role

• Senior Solutions Engineer consulting for enterprise customers on cybercrime solutions. Leading tailored demonstrations and workshops to enhance customer engagement and satisfaction.

Responsibilities

• Leading highly tailored demonstrations, strategic workshops, and proofs-of-concept that show how Netcraft’s platform solves enterprise-scale challenges.
• Developing a deep understanding of each customer’s environment, business objectives, and threat landscape, and translating those into actionable recommendations.
• Acting as the “voice of the customer” to internal teams, shaping product direction and prioritizing enhancements based on enterprise needs.
• Partnering with Sales, Technical Operations, Account Management, Engineering, and Product to drive complex opportunities, influence technical decision-makers, and build long-term strategic relationships.
• Drafting and delivering compelling technical proposals aligned to customer risk, governance, and security initiatives.
• Identifying opportunities to expand Netcraft’s footprint within accounts by mapping customer outcomes to our broader service portfolio.
• Ensuring seamless onboarding and enterprise rollout by working cross-functionally to remove roadblocks, optimize deployment plans, and maximize customer satisfaction.
• Positioning Netcraft as a trusted advisor by staying current on evolving cybercrime techniques, infrastructure abuse patterns, and threat mitigation best practices.

Requirements

• Proven experience in Enterprise B2B SaaS or cybersecurity, in a technical customer-facing role (Solutions Engineering, Sales Engineering, Technical Consulting, or similar).
• Ability to earn trust with senior technical and business stakeholders—from CISOs and security architects to engineering teams and legal/compliance groups.
• Strong communication and influencing skills, with the ability to present complex security concepts clearly and confidently.
• A consultative, strategic mindset and the ability to diagnose customer challenges and align solutions to measurable outcomes.
• High degree of ownership and organization; able to manage multiple enterprise opportunities, stakeholders, and timelines concurrently.
• Customer-first mindset and collaborative spirit—thriving in a team that works cross-functionally toward shared goals.
• Curiosity about cybercrime, threat intelligence, and internet infrastructure.
• Broad understanding of security, networking fundamentals, and/or internet architecture highly beneficial.

Benefits

• Highly competitive base salary with annual review.
• Attractive bonus plan based on performance targets.
• 401(k) Safe Harbor Plan with employer match up to 4%.
• Private health, dental, optical, and life coverage.
• 33 days holiday (incl. public holidays), plus paid sick leave.
• Flexible and hybrid working options.
• Enhanced parental leave benefits.
• An inclusive culture where everyone is valued and respected.